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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

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567 Reviews
Call Service Center (248) 971-1704

567 Reviews of Erhard BMW of Farmington Hills - Service Center

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November 15, 2021

My Advisor Ken Foster gave me up to date calls throughout my engine replacement! He was very engaging and kept me informed of All of my options and ensured me that he would do everything in his power to get More

by MelanieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
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Nov 22, 2021 -

BMW of Farmington Hills responded

Melanieh, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills. We hope to be of service to you again in the future. Best wishes, Erhard BMW of Farmington Hills

November 14, 2021

I don’t feel welcome or confident in the work. I had issues with previous automobiles and nobody ever reaches out to address the problem or apologizes. I feel like I’m a burden anytime I bring my car fo More

by Otailor08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad,ken,joy,Jim
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November 13, 2021

Ken Foster in the service department was very helpful and professional. He answered my questions directly and with expertise. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken
Report | Print
November 11, 2021

My advisor Ken Foster was very attentive, thorough and knowledgeable. I will for sure return! More

by takneisha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Report | Print
November 11, 2021

Replaced the tire, efficient timing upon check in and completion. Called as soon as completed and washed the car too. More

by rtberteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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November 11, 2021

Performed excellent service on my BMW 330. Competitive price and great service / customer experience. Ken Foster is a great advisor. He took the time to show me exactly what was needed. More

by sc96info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Report | Print
Nov 12, 2021 -

BMW of Farmington Hills responded

Sc96info, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

November 09, 2021

Excellent service again from Erhard Farmington Hills. Long time BMW owner who has always enjoyed clean friendly service. Service advisor Ken was excellent as he explained everything thoroughly More

by clreading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Report | Print
Nov 12, 2021 -

BMW of Farmington Hills responded

Clreading, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

November 05, 2021

Overall great service very friendly. Service advisor Ken was great. Very clear as to process More

by hcarter31961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken foster
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November 05, 2021

Excellent work performed by professionals. Thank you to Kendrick and the team at Erhardt BMW!!! More

by aaron_vandyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick
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November 04, 2021

Have had both my BMWs serviced at this dealership, a total of over 15 years. Service personnel, Jason Betts and Chad Rossetter, are outstanding. More

by MLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts, Chad Rossetter
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