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BMW of Farmington Hills

Farmington Hills, MI

4.9
926 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 926 reviews

December 17, 2025

Excellent experience with the whole team! From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. More

by larrybrennan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

BMW of Farmington Hills responded

Thank you for your amazing review, Larry! I am happy to hear that you had an excellent experience with our team at BMW of Farmington Hills. It’s great to know that our staff made you feel welcomed and provided helpful guidance without pressure. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 09, 2025

I leased a new vehicle from Shannon. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. More

by jasonfrans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review, Jason! I'm thrilled to hear about your positive experience with Shannon at BMW of Farmington Hills. Her dedication to providing friendly and knowledgeable service truly makes a difference, and we’re glad she could accommodate your needs. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 09, 2025

Steve and Shannon were amazing ! ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW an More

by pamela-bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review, Pamela! I'm thrilled to hear that Shannon and I provided you with such exceptional service at BMW of Farmington Hills. It's fantastic to know that your new X6 is just as special as your first BMW. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your driving experience! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 04, 2025

My experience buying my BMW X4 with Gigi was flawless. She made everything seamless, quick, and beyond easy, with such warmth and care throughout the entire process. I can’t even express the pickup of my More

by Zbeydoun2209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi Amhaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

BMW of Farmington Hills responded

Thank you for your positive feedback! I am delighted to hear that your experience buying your BMW X4 with Gigi at BMW of Farmington Hills was flawless. It’s fantastic to know that she made the process seamless and personalized for you. I appreciate your kind words, and we look forward to seeing you again! Enjoy your new ride! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 04, 2025

Gigi was outstanding throughout the entire car-buying process. Her negotiation skills are unparalleled, and she answered all my questions with ease and professionalism. She took the time to walk me throu More

by sarahal_rubaye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi Amhaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review, Sarahal! I'm thrilled to hear about your exceptional experience with Gigi at BMW of Farmington Hills. It’s fantastic to know that she was able to assist you so thoroughly with your new BMW 430i, as well as the sale of your old car. Your kind words about her professionalism, honesty, and warmth truly reflect the level of service we aim to provide. I appreciate your recommendation, and we encourage you to visit us again for any future needs. Enjoy your new BMW! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 25, 2025

After six months of searching for the perfect vehicle for our daughter, we finally found it—and it was all thanks to Ilir. He made the entire buying experience smooth and stress-free. What stood out most was More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

BMW of Farmington Hills responded

Thank you so much for your amazing review, Mike! I'm delighted to hear that you found the perfect vehicle for your daughter, and that Ilir was able to provide you with a smooth and stress-free buying experience at BMW of Farmington Hills. His dedication to understanding your needs truly makes a difference. We appreciate your kind words and hope to see you and your daughter again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 19, 2025

We had a fantastic experience at Farmington Hills BMW working with Shannon. She made the whole process smooth and easy from start to finish. Shannon was knowledgeable, professional, and genuinely cared a More

by Roksolana Sorych
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

BMW of Farmington Hills responded

Thank you so much for your wonderful review, Roksolana! I'm thrilled to hear that you had a fantastic experience at BMW of Farmington Hills with Shannon. Her dedication to providing a smooth and stress-free car-buying process is truly commendable. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 16, 2025

Shannon made it super easy to do business. She did a great job of communicating with us and resolved all of our questions. More

by carrbruce91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review, Bruce! I'm thrilled to hear that you had such a positive experience with our team at BMW of Farmington Hills. Communication is key, and we’re glad Shannon was able to assist you effectively. We look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 09, 2025

Our salesperson was outstanding—transparent throughout the negotiation process and incredibly knowledgeable. They took the time to walk us through every feature of our BMW, making sure we felt confident a More

by AID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilir Doresi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

BMW of Farmington Hills responded

Thank you for your wonderful review! I'm glad to hear that you had a top-tier experience with our team at BMW of Farmington Hills. It's great to know that our salesperson was able to provide transparency and knowledge throughout your negotiation and walkthrough of your BMW's features. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

July 30, 2025

Purchased an X540i. Sales person was less than helpful. Pushed the sale through. Main mode of communication was TEXT. Absolutely zero interaction with education of the More

by BethM
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Ilir Doresi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

BMW of Farmington Hills responded

Thank you for your feedback, Beth. I understand your experience with the BMW X540i purchase was not as expected. Your comments about communication and follow-up are valuable, and I appreciate you bringing this to our attention. We strive to provide comprehensive support to our customers, and I encourage you to contact me directly at BMW of Farmington Hills to discuss your concerns further. We are here to assist you and ensure a better experience moving forward. Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

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