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BMW of Farmington Hills

Farmington Hills, MI

4.8
862 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 862 reviews

October 08, 2024

Gigi helped me . Happy with the car will buy again! Thanks a lot . Salesperson very pleasant to work this More

by Docnoorani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi
Oct 09, 2024 -

BMW of Farmington Hills responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with Gigi and that you're happy with your new car. At BMW of Farmington Hills, we strive to provide excellent service and we're excited to assist you again in the future. If you have any questions, feel free to reach out anytime. Happy driving! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

September 11, 2024

Mike was very amazing, he was very knowledgeable,had amazing customer service skills, and overall helped make the appointment lot easier and pain free. More

by Jee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 12, 2024 -

BMW of Farmington Hills responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with us at BMW of Farmington Hills. Our team strives to provide exceptional service and support, and it’s great to know that Mike made your appointment easy and enjoyable. We look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

February 07, 2024

I’ve purchased 2 cars over 3 years period- Ryan Jacobs is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that h More

by missaouiaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Jacobs
Feb 08, 2024 -

BMW of Farmington Hills responded

Thank you for this amazing review and shoutout for Ryan! We really appreciate your business here at BMW of Farmington Hills. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

January 07, 2024

My family purchased two cars in the past two years from this dealership. Shannon Polsgrove was our salesperson each time. She’s a winner! She is knowledgeable, enthusiastic and conscientious. Any time we’ More

by jb
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove
Jan 08, 2024 -

BMW of Farmington Hills responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Shannon was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 18, 2023

Friendly salespeople. Didn't know the area so the salesman didn't mind going for a drive. More

by Tmitch40.tm
Recommend Dealer
Yes
Employees Worked With
Can't spell his name.
Dec 19, 2023 -

BMW of Farmington Hills responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose BMW of Farmington Hills. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 06, 2023

I had the pleasure of being assigned and working with Jason Betts on my first visit. Jason demonstrated a high level of professionalism while discussing issues and answering various questions related to More

by Mazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Dec 06, 2023 -

BMW of Farmington Hills responded

Mazen, it’s great to know that Jason provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

June 27, 2023

Jeff Seit has been immeasurably helpful on my journey to find the perfect BMW for my Wife and I. He's helped me learn so much about BMW ownership and importantly what to look for when buying a used one. Whi More

by JFCouper
Recommend Dealer
Yes
Employees Worked With
Jeff Seit
Jun 28, 2023 -

BMW of Farmington Hills responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jeff's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 17, 2023

Worked with Andy Campbell originally intended to buy a 2021 and walked out with a 2023 X6 MB50i. The process was easy with little pressure. Highly recommend the brand and the dealer. Can’t recall the g More

by Ben F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Campbell
Apr 18, 2023 -

BMW of Farmington Hills responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose BMW of Farmington Hills. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

February 15, 2023

Always great service by the staff! Sales and service! Many BMWs purchased and maintained by this dealership. Always top notch! More

by Jme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Hagemann
Feb 16, 2023 -

BMW of Farmington Hills responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

January 02, 2023

Ken (service advisor) is the real deal. Above and beyond customer care. Highly recommend him for your BMW service needs. More

by Gjovalin Kalaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jan 04, 2023 -

BMW of Farmington Hills responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Ken went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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