Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Fairfield
Fairfield, CA
82 Reviews
BMW of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 82 reviews
June 30, 2023
First off, I’d like to say that I have never purchased a used car. After calling BMW of Fairfield, I reached Jordan and explained what I was interested in, I set an appointment for my son and I to take a l used car. After calling BMW of Fairfield, I reached Jordan and explained what I was interested in, I set an appointment for my son and I to take a look at some used BMW’s the next day. After taking it all in, and going thru the inventory, we were about to end our call when Jordan brought to my attention a model I might be interested in. He sent a video presentation and I liked the car and I had a good feeling, my son would to! So instead of waiting till the next day, we went to take a look! Did a test drive and I decided make the purchase. Overall experience was like buying a brand new car! Let me say, my credit score is just good/fair. So I wasn’t expecting a low finance rate, just something comfortable. Their finance guy worked thru a bunch of lenders, and guess what! The best rate came from my financial institution……Golden 1 Credit Union! It was a good rate, based my FICO. I am very pleased with doing business with BMW of Fairfield! More
by rogerpage1955
Employees Worked With
Justin LeGrand-Logan, Jose Martinez, Jordan Whyel
June 20, 2023
Place appeared to be a new facility with state of the art accommodations in regards to car displays, accommodations, and contract review media. Facility was very clean and inviting. accommodations in regards to car displays, accommodations, and contract review media. Facility was very clean and inviting. More
by anthonyroots
Employees Worked With
Other Employees :
Can’t remember the names of the two guys who delivered the vehicle. They were good as well.
June 12, 2023
BMW of Fairfield is extremely proactive and helped me get the vehicle I wanted months earlier than another nearby dealer. Everyone I interacted with was knowledgeable and very friendly. the vehicle I wanted months earlier than another nearby dealer. Everyone I interacted with was knowledgeable and very friendly. More
by Brett J.
Employees Worked With
Shelby Brooks, Marie Quiambao
June 12, 2023
The dealership and my salesperson were very good and honest about what was happening and when I could expect delivery of my car. I just wish it hadn't taken so long to take delivery. honest about what was happening and when I could expect delivery of my car. I just wish it hadn't taken so long to take delivery. More
by BMW-Tom
May 13, 2023
Clean and friendly dealership, slow but everything upfront and easy to follow and understand. . I’m 70 years old, so it’s not the first time around the block and my salesman Lance Evans was a 10 out upfront and easy to follow and understand. . I’m 70 years old, so it’s not the first time around the block and my salesman Lance Evans was a 10 out of 10. More
by tiniguez01
May 10, 2023
Great experience. Sales staff was incredibly helpful and communicative. Easy to find the vehicle I was looking for. Easy in and out experience overall. Will be back. Sales staff was incredibly helpful and communicative. Easy to find the vehicle I was looking for. Easy in and out experience overall. Will be back. More
by Mgoshey
Employees Worked With
April 27, 2023
Everyone was professional and friendly. Greg Locastro made our experience simple and efficient. We thoroughly enjoyed working with him! I would highly recommend this dealership to anyone Greg Locastro made our experience simple and efficient. We thoroughly enjoyed working with him! I would highly recommend this dealership to anyone interested in a BMW and suggest they ask for Greg!! More
by slinde1744
April 18, 2023
Friendly people, excellent salesman Lance , is his name who helped me through out the purchase. who helped me through out the purchase. More
by Timalberts94587
Employees Worked With
April 13, 2023
Amazing car dealer, staff are great and efficient, I had a wonderful experience at BMW of Fairfield. a wonderful experience at BMW of Fairfield. More
by adaobi ukaegbu
Employees Worked With
Other Employees :
Jon Smith, Colt Davis
April 05, 2023
Stephen was awesome. Made the experience easy - and he is honest and super efficient- I will come back here for service now Made the experience easy - and he is honest and super efficient- I will come back here for service now More
by kl
