Back

BMW of Fairfax

Fairfax, VA

4.8
1,061 Reviews
Contact Dealership

8427 Lee Hwy

Fairfax, VA

22031

Directions

By Type

Showing 1,061 reviews

September 04, 2024

Unfortunately, the buying experience at BMW FAIRFAX dealership fell short of my expectations and left me deeply disappointed with Poor customer service. More

by Sai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales
Sep 13, 2024 -

BMW of Fairfax responded

Sai, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience at BMW Fairfax fell short of your expectations, and I apologize for any disappointment you experienced with our customer service. We strive to provide exceptional service to all our customers, and it’s concerning to hear that we missed the mark in your case. Unfortunately, I wasn’t able to locate a record under your name, but I would greatly appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to me directly so that we can discuss your experience in detail. Maryam Malikyar General Manager 703.560.2300 Office | 917.435.8739 Mobile

September 03, 2024

I have purchased 3 BMWs from BMW of Fairfax and I cant say enough good things about this fine group of people. Every time I work with Karim he is always incredibly professional. He is extremely knowledgea More

by Rexadam77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim
Sep 06, 2024 -

BMW of Fairfax responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

August 31, 2024

I visited BMW of Fairfax looking for a specific model and color combination. My salesman James was able to locate and secure the exact car with options I was looking for. The car was delivered to US via sh More

by BMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Duerbeck, Reagan Duvall
Sep 06, 2024 -

BMW of Fairfax responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

I’ve worked with Erick Bautista on the last 3 cars I’ve purchased from BMW and he has always been amazing to work with! Top notch service. Wouldn’t go anywhere else. More

by rnorthe88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bautista
August 17, 2024

Bought my fourth vehicle from BMW of Fairfax and again had stellar service. Jude is my sales advisor and he is fabulous. I have gone to Jude for each of my previous purchases. Highly recommend him and the More

by Tbenesch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude
Aug 23, 2024 -

BMW of Fairfax responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 13, 2024

The staff at the dealership as well as the service center has consistently been professional and fair. It was a pleasure to work with Asad once again, after he sold me my first BMW 15 years ago! It's still g More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad, Ebrahim
Aug 17, 2024 -

BMW of Fairfax responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 12, 2024

Excellent turning my lease into a purchase they made it effortless and professional. I would definitely recommend. More

by akennedy401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Warnecke
Aug 16, 2024 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

I have had nothing but outstanding experiences at BMW Fairfax for many years - A+ professionals in sales and service and even the team members I happen upon in passing. More

by tmarshall.jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petr Mastny & Ebrahim Farhanieh & Elena Tanase & Petr’s assistant Anna
Aug 09, 2024 -

BMW of Fairfax responded

Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Have a great day!

August 03, 2024

A great buying experience. Petr and Anna were very knowledgeable and helpful. I would definitely recommend them to others looking to purchase a BMW. More

by Alan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Petr and Anna
Aug 07, 2024 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Have a great day!

August 02, 2024

I just had a very smooth purchase experience with Petr Mastny at BMW of Fairfax. He found the car I was looking for and arranged a swap with the original intended dealer in Texas. A few weeks later, I com More

by Bill7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PETR MASTNY, Anna
Aug 04, 2024 -

BMW of Fairfax responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
5
...