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BMW of Fairfax

Fairfax, VA

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Reviews
Vehicles
4.8
1,061 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,061 reviews

October 08, 2024

My wife and I had a great experience working with Petr Mastny, his assistant (Anna I think) and the business manager - Ebrahim at closing. More

by wade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petr, Ann and Ebrahim
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Oct 12, 2024 -

BMW of Fairfax responded

Wade, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! We hope to be of service to you again in the future. Best wishes, BMW of Fairfax

October 04, 2024

Amazingly knowledgeable about BMWs and informed me of every feature on the BMW X4 M40. More

by quadbenn19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arben and Feroz
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Oct 11, 2024 -

BMW of Fairfax responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2024

People here are friendly, efficient, effective and explain things right on the point. Highly recommended. More

by wsyuan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude
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Oct 06, 2024 -

BMW of Fairfax responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Great reliable , court and consistent service Used Peter for last 12 years and love to deal with him. Friends and family have also dealt with him and live his service and we feel confident dealing wit More

by anju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petet
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Oct 05, 2024 -

BMW of Fairfax responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

Very professional dealership. Our salesman Sam was very knowledgeable, courteous and responsive! He made the entire transaction extremely comfortable. we had the same experience w More

by trobianoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ferris&Sam
Report | Print
Sep 29, 2024 -

BMW of Fairfax responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Excellent customer service. James is a genuine and caring professional.. Always quick to respond to my texts while I was waiting for my car More

by Vjohnson960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Sep 21, 2024 -

BMW of Fairfax responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 16, 2024

The no nonsense dealer. Professional and without all the usual car sales shenanigans. I am a repeat customer (coming from across state lines). More

by private
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Feroz
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Sep 20, 2024 -

BMW of Fairfax responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2024

Efficient, polite, and easy to work with. I got there towards the end of the day on a Friday and did not feel rushed. Really appreciated the service. More

by mhh2f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hawa, Arben Vila
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Sep 17, 2024 -

BMW of Fairfax responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Very professional and courteous. Top notch. They strive to give good service and take care of the customer. More

by Chuck Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arben Vila
Report | Print
September 04, 2024

Worst experience I’ve ever had with a bmw finance office. Unorganized, pressured lied to and take. Advantage of More

by Bmw123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebrahim
Report | Print
Sep 13, 2024 -

BMW of Fairfax responded

BMW123, I’m truly sorry to hear about your experience with our finance office. We take pride in being honest, transparent, and attentive to each customer's unique needs, so it’s concerning to hear that you felt pressured or misled during your visit. Our dealership’s reputation is built on integrity and doing business the right way 100% of the time, so we take your comments very seriously. Unfortunately, I have been unable to locate your purchase record based on the information provided, but I would greatly appreciate the opportunity to address your concerns directly and make things right. Please feel free to reach out to me directly or kindly provide more details about your visit so we can investigate this matter further. Your satisfaction is important to us, and I am committed to ensuring that every customer has a positive experience with our team.

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