
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,063 reviews
Excellent experience with Arben. He was attentive and kept me in the loop throughout the whole buying process. Would definitely recommend! He was attentive and kept me in the loop throughout the whole buying process. Would definitely recommend! More
Highly professional service - we appreciate all your assistance specially Mr. James and his assistant along with Finance advisor Ebrahim- thank you all again with the purchase of first ever BMW. assistance specially Mr. James and his assistant along with Finance advisor Ebrahim- thank you all again with the purchase of first ever BMW. More
The quality and level of professionalism at BMW of Fairfax is exceptional, and sets them apart from other dealers in the area. I went through the process of ordering a custom build and I worked with J Fairfax is exceptional, and sets them apart from other dealers in the area. I went through the process of ordering a custom build and I worked with James O’Brien. James was efficient, and knowledgeable throughout the whole process from the production phase to the finished product. James’ expertise and demeanor allowed for a stress-free experience, and I was confident in every step of the process. I highly recommend BMW of Fairfax. More
I LOVE BMW of Fairfax. Recently purchased a used 2014 Volkswagen Tiguan and the service I received was nothing short of wonderful. PJ was very pleasant and went above and b Recently purchased a used 2014 Volkswagen Tiguan and the service I received was nothing short of wonderful. PJ was very pleasant and went above and beyond to ensure that I was able to purchase this Vehicle. The finance manager, Zen was very personable, and is by far the best at what he does! Event though I did not purchase a BMW, I was treated with the best customer service. The care they put into my car was as if I was buying a BMW. I highly recommend BMW of Fairfax and plan to come back in the future. Ms. Spearman More
My experience buying a pre-owned vehicle from BMW of Fairfax was nothing short of amazing. Working with my sales rep, James O'Brien, was a real pleasure. He was extremely professional, courteous, helpf Fairfax was nothing short of amazing. Working with my sales rep, James O'Brien, was a real pleasure. He was extremely professional, courteous, helpful, transparent, and earned my trust 100%. James provided the ultimate in customer service. He discovered two issues with my pre-owned vehicle, which I had not noticed, and immediately took action to have the needed repairs made. It doesn't get any better then that. I would not hesitate to buy another car from James O'Brien and BMW of Fairfax. More
My experience at BMW of Fairfax has always exceeded my expectations. Thomas Cavey and Team (Sales and Service) treat us like family. Thomas is very polite, understanding, and in-tuned with our needs. H expectations. Thomas Cavey and Team (Sales and Service) treat us like family. Thomas is very polite, understanding, and in-tuned with our needs. He makes the buying experience so easy as if he was making the purchase. We choose to ONLY deal with BMW of Fairfax because of the great individuals (Thomas Cavey - New car sales and Danika Edwards - Service) working there. I HIGHLY recommend BMW of Fairfax!! More
As someone who prefers car leasing, we've been fans of BMW for many reasons. Leasing our most recent and first electric car from BMW of Fairfax was fantastic!! We had a great experience with the team at B BMW for many reasons. Leasing our most recent and first electric car from BMW of Fairfax was fantastic!! We had a great experience with the team at BMW of Fairfax starting with Paul who spent his time and energy making sure we are happy with our choice and the deal we're getting. Paul went out of his way to make sure we're comfortable from the moment we stepped foot in the dealership! John, Jafaar, and Salman all contributed to a great experience based on their various roles and also went above and beyond the call of duty. There's nothing we appreciate more than great customer service and the team at BMW of Fairfax definitely delivered!! Many thanks 🙏🏽 More