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BMW of Fairfax
Fairfax, VA
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Everything was fabulous. The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW dec The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW decisions. I have yet to service the vehicle but will state that buying the car from FFX BMW is one of the best experiences I have had in life (its up there). Jude, Faris and Ven really took the time to answer my questions. I will refer them and hope to do more business with them. More
Excellent customer service very thorough professional courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) More
Professional, courteous and knowledgeable sales staff. Made sure all important information and documentation are appropriate and completed timely. Made sure all important information and documentation are appropriate and completed timely. More
This dealership is a rare breed in the industry. They were straightforward and without any game playing and duplicitous posturing. We worked with Petr who made it a great and positive experience. He They were straightforward and without any game playing and duplicitous posturing. We worked with Petr who made it a great and positive experience. He and his team are knowledgeable, reasonable, and great communicators. He made the deal work and even shopped around to get us the car we wanted earlier than the typical new build timeline. I highly recommend Petr and his team. We’ve already committed to getting my wife’s next car from him too. More
The team at BMW Fairfax, especially Service Advisor Thomas Grant, is tremendous. Thomas is always very kind, takes the time to answer all of my questions, and gets things done in a very professional ma Thomas Grant, is tremendous. Thomas is always very kind, takes the time to answer all of my questions, and gets things done in a very professional manner. He has also gone above and beyond for me with things like putting me in touch with someone to cosmetically repair my wheels. The wheels were done perfectly by the company that he referred me to. I wouldn't service my M2 Competition Coupe' anywhere else. More
We have previously purchased a vehicle from your dealership. My wife went to see vehicles the week before, during a weekday. She was ignored and no one would talk to her. She couldn't get any help. dealership. My wife went to see vehicles the week before, during a weekday. She was ignored and no one would talk to her. She couldn't get any help. Perhaps because she is Latina? Finally, only one sales person, Sam Hawa, met her and treated her very kindly. So, yesterday, 9/2/23, my wife and I returned to BMW and we met with Sam and bought the vehicle my wife had seen earlier. Sam was the best, very, very helpful, friendly, nice, and made the process so easy! Thank you Sam!!!! In finance everything also went smoothly, the gentlemen was very, very, nice, and the whole process went faster than I thought. Thank you BMW of Fairfax! More
Excellent experience with Arben. He was attentive and kept me in the loop throughout the whole buying process. Would definitely recommend! He was attentive and kept me in the loop throughout the whole buying process. Would definitely recommend! More