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BMW of Fairfax
Fairfax, VA
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This dealership was a pleasure to do business with. From the first phone call to the final delivery of the car everything was great. My salesman Erick, Pete and Rick the managers were a pleasure to de From the first phone call to the final delivery of the car everything was great. My salesman Erick, Pete and Rick the managers were a pleasure to deal with. No haggling and their pricing was very transparent. They gave me a fair offer for my trade-in and made the whole process very enjoyable. Can't recommend them enough. Best car buying experience I've had over the years More
Nick was a good sales person. However, there was a lack of communication with the Finance Department on questions about warranties before my car was delivered. I felt like every However, there was a lack of communication with the Finance Department on questions about warranties before my car was delivered. I felt like every time I asked a question the response was someone was too busy to answer. I waited about 3 weeks for my car to arrive. The day before delivery there were a lot of last minute requests for items that should have been addressed during the waiting period. Car was not spotless upon delivery. I did not receive a warm reception at the dealership. Recommend if you are in NOVA and really want a BMW. The service and selection is much better than the Arlington location. However, the experience did not meet my luxury car buying experience. More
Our buying experience with Fairfax BMW was great. The process was straight forward with no surprises. Staff were very professional and friendly. The product sells itself and makes for a stress-fre The process was straight forward with no surprises. Staff were very professional and friendly. The product sells itself and makes for a stress-free experience. We're new to the BMW product line so were hopeful and excited to see how this goes!! More
The dealership was awesome and very professional. They answered any questions I had and were extremely friendly and knowledgeable. I really felt a became a part of something bigger. I’m thankful for They answered any questions I had and were extremely friendly and knowledgeable. I really felt a became a part of something bigger. I’m thankful for being part of the BMW family! More