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BMW of Fairfax
Fairfax, VA
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I wanted to take a moment to express my sincere gratitude for the exceptional service Jordan Warnecke provided during our recent purchase at BMW of Fairfax. His knowledge, patience, and professiona gratitude for the exceptional service Jordan Warnecke provided during our recent purchase at BMW of Fairfax. His knowledge, patience, and professionalism made the entire process smooth and enjoyable. I truly appreciate his willingness to answer all of our questions and his dedication to ensuring that we found the perfect vehicle to meet our needs. His commitment to customer satisfaction is evident, and it did not go unnoticed. We will certainly recommend the BMW dealership to friends and family in the future because of the positive experience he provided. Once again, thank you for the outstanding service. We are thoroughly enjoying our new car and we are grateful for the role he played in making it happen. More
My husband and I had a great experience. James and the team at BMW Fairfax are super knowledgeable and efficient. We will be getting our second car with them next year, even though we live James and the team at BMW Fairfax are super knowledgeable and efficient. We will be getting our second car with them next year, even though we live out of state! That's how great they were! More
Erick Bautista was wonderful wot work with, he helped me so much even after my sale was complete. He always was attentive, communicated, and ensured I was satisfied. As a Mercedes-Benz person through and so much even after my sale was complete. He always was attentive, communicated, and ensured I was satisfied. As a Mercedes-Benz person through and through, the level of quality service Erick provided was exceptional. More
Alex Zelkin was amazing to work with. We flew in from out of state to make our purchase. Alex knew we had an 11-hour drive back home. He was in constant contact with us and had everythin We flew in from out of state to make our purchase. Alex knew we had an 11-hour drive back home. He was in constant contact with us and had everything ready when we arrived. The paperwork was ready, the car was ready. We were in and out in less than an hour. We've never traveled so far to buy a car but BMW of Fairfax made it seemless and easy. Everyone was friendly and professional. The car did beautifully on the drive home. We're very happy with our purchase. More
Really happy with Erick - the sales part for the used car went really smoothly. However, SUPER long wait for the car to be ready and the paperwork to be completed (couple hours after the deal was finalized). went really smoothly. However, SUPER long wait for the car to be ready and the paperwork to be completed (couple hours after the deal was finalized). Overall a good experience, but for a straightforward cash purchase would have preferred either 1) a much faster checkout or maybe 2) a better estimate of how long it would be - we could have stepped out for other errands/a bite to eat or something. More
Very satisfied I would recommend this dealer. My sales person was very knowledgeable and took his time to show me all the option on the vehicle, very satisfied with the purchase My sales person was very knowledgeable and took his time to show me all the option on the vehicle, very satisfied with the purchase More
I came to order the car online because the X3 I saw a week ago was sold and I like the car so Nick Delany helped me to get the exact same car online. The process was easy and straightforward and the x3 w week ago was sold and I like the car so Nick Delany helped me to get the exact same car online. The process was easy and straightforward and the x3 was assembled in the plant and shipped. Nick Delany is resourceful, knowledgeable, friendly. Thanks. More
What a positive experience! They were not pushy and Erick went above and beyond to make sure the car was just right - from buffing out a scratch to swapping the front grill. The They were not pushy and Erick went above and beyond to make sure the car was just right - from buffing out a scratch to swapping the front grill. They even topped off my gas tank when I came back to pick up the car tags. More