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BMW of Eugene

Eugene, OR

4.7
173 Reviews

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 173 reviews

August 15, 2024

I’m so pleased with BMW of Eugene! They are very professional and worked with my extended warranty company. Ashley went above and beyond her duties! More

by Cherie808maui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in Service
Aug 15, 2024 -

BMW of Eugene responded

Cherie, we're delighted to hear that Ashley and the team at BMW of Eugene provided exceptional service. Thanks for sharing your positive experience!

August 15, 2024

Lee and Michael were great to work with. We are very happy with the purchase of our new IX. More

by bergedarla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee and Michael
Aug 16, 2024 -

BMW of Eugene responded

Lee and Michael will appreciate the kudos! Thanks for sharing your experience working with our great team at BMW of Eugene. Enjoy your new BMW iX!

August 11, 2024

Mike & Ashley in the service department were excellent. It is the reason I will always drive a BMW & get my car serviced at bmw of Eugene. Their customer service is outstanding. More

by Denver’s car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Ashley
Aug 12, 2024 -

BMW of Eugene responded

Thank you for the fantastic feedback! We're delighted to hear that Mike and Ashley provided excellent service at BMW of Eugene. We look forward to continuing to serve you in the future!

August 10, 2024

Dax was a great salesperson. Not at all a high pressure transaction. They worked to find a deal that would work for me for the vehicle I wanted. Great experience! More

by GeoffB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dax C
Aug 12, 2024 -

BMW of Eugene responded

Geoff, we're delighted to hear that Dax and the team at BMW of Eugene provided a great experience for you. Enjoy your new vehicle!

August 07, 2024

They were very helpful. We drove 500 miles to buy a car because they are honest and strait forward. They were helpful and very caring. It was the best experience I’ve had More

by Rdjolson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dax and Jordan
Aug 07, 2024 -

BMW of Eugene responded

We're delighted to hear that your long journey was worth it and that you had a great experience with us at BMW of Eugene. Thanks for the kind words and welcome to the Swickard family!

July 24, 2024

We went there for recall appointment, waited and said it will be done in about 4hrs. After that, got a text that it was done and ready to pick up. Went back there and said they’re still working on it ‘ coz More

by Wildcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 25, 2024 -

BMW of Eugene responded

I apologize for the inconvenience you experienced during your recall appointment. It's clear we fell short in providing timely and efficient service, which is not our standard. I appreciate your feedback. Your comments will be shared with the Management Team so that we can work towards improving our service. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

July 15, 2024

Sam really went out of his way in the purchase of our new car. Great staff over all. More

by 7boyz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
samuel Hill
Jul 15, 2024 -

BMW of Eugene responded

Thank you for taking the time to review BMW of Eugene!

July 13, 2024

Best buying experience ever! Lee Torres is very knowledgeable and professional. BMW of Eugene has a huge selection of cars at amazing prices. I highly recommend anyone looking fo More

by dori.drake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Torres
Jul 15, 2024 -

BMW of Eugene responded

Thank you for the fantastic review! We're delighted to hear that Lee and our team at BMW of Eugene provided such a great buying experience. Enjoy your new vehicle, and we appreciate the recommendation!

July 12, 2024

Always efficient and courteous. I never mind taking the M8 in for regular service. This time I hung out, while usually I get a loaner. More

by Spherecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farmer, Ashley Wood, Greg Mckenney
Jul 15, 2024 -

BMW of Eugene responded

Thank you for sharing your experience! We're glad to hear that our team at BMW of Eugene continues to provide efficient service for your M8. We appreciate your loyalty and look forward to serving you again soon!

July 05, 2024

Went in for an oil change and rear diff fluid change. Friendly and fast service. Would recommend for sure. More

by 541tarok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Jul 05, 2024 -

BMW of Eugene responded

Thank you for recommending BMW of Eugene! We're glad to hear our team provided friendly and fast service during your visit.

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