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BMW of Eugene

Eugene, OR

Overview
Reviews
4.8
193 Reviews
Call Dealership (541) 342-1763

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 193 reviews

April 24, 2025

Good customer service, with a smile; excellent car wash and snacks. You guys rock BMW. More

by jrcervantes47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Report | Print
Apr 24, 2025 -

BMW of Eugene responded

Thank you for leaving BMW of Eugene a five-star review! Service with a smile is what we strive for. See you on the road!

April 23, 2025

Amazing customer service was outstanding and so friendly drop off my truck and it was fixed in a timely manner keep up the outstanding service. More

by cr.godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service advisor
Report | Print
Apr 24, 2025 -

BMW of Eugene responded

We're delighted to hear that you had an amazing experience with our team at BMW of Eugene! Thank you for your kind words, and we're glad we could get your truck fixed promptly. We look forward to serving you again in the future!

April 09, 2025

Ashley was great and took very good care of getting my Sons BMW all fixed up. Thank you Eugene BMW and Ashley for making his first service appointment great. More

by Jldemond21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Report | Print
Apr 09, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley provided excellent service for your son's BMW at BMW of Eugene. Thank you for trusting us with his first service appointment, and we're here whenever you need us!

April 08, 2025

Ashley was ver nice, but professional. She explain everything that needed to be done correctly. She was polite, and friendly . More

by rtotoianurodicatotoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 09, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley provided such a professional and friendly experience at BMW of Eugene. Thank you for sharing your positive feedback!

April 03, 2025

Everyone is always super friendly here and they’ve taken great care of my cars over the years. I have tried taking my car elsewhere in the past and that was a big mistake that I won’t repeat. Thanks BMW! More

by mistylfisher and nickfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Apr 04, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene has consistently provided you with excellent service over the years. Thank you for your trust and loyalty, and we're always here whenever you need us!

April 01, 2025

Check in was easy and waiting area comfortable. Friendly and caring customer service. Work was completed in a timely manner and my BMW was returned to me in even better condition. More

by nasease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Richter
Report | Print
Apr 01, 2025 -

BMW of Eugene responded

Thank you for sharing your experience with BMW of Eugene! We're delighted to hear that our team provided friendly and efficient service, ensuring your visit was comfortable. We look forward to serving you again in the future!

March 30, 2025

I always know my vehicle is in good hands with them. On the very rare occasion something is not to my satisfaction, Mike, Jake and Jacob do everything they can to fix the wrong and then more. I will con More

by kraebenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shrum
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Mar 31, 2025 -

BMW of Eugene responded

We're delighted to hear that Mike, Jake, and Jacob have been taking such great care of you at BMW of Eugene. Your trust in us means a lot, especially given the distance! Safe travels until your next visit!

March 14, 2025

Ashley is always accommodating, the services are always performed as requested and needed. We will be back. More

by Nick.Moysich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Richter; Mike Schrum
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Mar 15, 2025 -

BMW of Eugene responded

Nick, we're delighted to hear that Ashley and the team at BMW of Eugene have consistently met your expectations. We look forward to welcoming you back for future visits!

March 13, 2025

Great experience from beginning to end! I especially love the communication updates on the status of my car. More

by Cruizbrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service department person who helped me.
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Mar 13, 2025 -

BMW of Eugene responded

We're delighted to hear you had a great experience with us at BMW of Eugene! Keeping our customers informed is important to us. Thanks for sharing your feedback!

March 13, 2025

Great service! ! Appreciate the time they take in cleaning up my car. It was DIRTY and now looks like new again!! More

by hawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 13, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene could make your car look like new again! Thank you for the kind words and for choosing us for your service needs.

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