BMW of Eugene

I brought my X1 M35 for the first service and I am very happy with it. I like the people, professional, to the point, efficient and friendly happy with it. I like the people, professional, to the point, efficient and friendly More

Friendly staff. Great selection of vehicles and sale reps listened to my needs and wants and matched me to my perfect vehicle for a great price! I appreciate the who Great selection of vehicles and sale reps listened to my needs and wants and matched me to my perfect vehicle for a great price! I appreciate the whole teams work and respectful sales approach! More

Customer service was impeccable. Always friendly and helpful. I would recommend them to anyone looking for new vehicle. Always friendly and helpful. I would recommend them to anyone looking for new vehicle. More

Jason H was amazing and very patient. We appreciated that they let us take the vehicle home for the evening to test because we had a dinner party to attend to. The other sales members wer We appreciated that they let us take the vehicle home for the evening to test because we had a dinner party to attend to. The other sales members were supportive too. We were pleased with the speed of the financing process too. Also, my car is amazing and so fun! More

The service was very good, and Dax was very helpful and nice. I really enjoyed the people at this dealership. nice. I really enjoyed the people at this dealership. More

BMW Eugene rushed us through BMW X5 car purchase, pressuring us to get their deal done, not providing us all the details about the car they wanted to put us in nor asking us what kind of car we wante pressuring us to get their deal done, not providing us all the details about the car they wanted to put us in nor asking us what kind of car we wanted by doing a build, and not being truthful about conditions of the “extras” like warranty and service provisions. The result was we ended up with a car we did not want. When we approached them with the problem, we were only told ‘You signed the contract” (i.e. not our problem). After this bad experience we had to do a build on our own online and order a replacement, which is what they should have offered to help us with when they became aware of the problem. Replacement X5 arrived, but in final negotiations to close on the replacement X5, they refused to share in any significant way the cost of lost depreciation on the first car that had only 70 mile on it. We heard once more “you signed the contract” (i.e., ‘tough luck, buddy”). Only thing they cared about was not our satisfaction or their part in this problem, but how to maximize their profits, even when we faced a huge penalty for trusting them in the first place. Our suggestion— go elsewhere. If you go to BMW Eugene, then recognize that you must care for yourself (they don't, despite what they are taught to say), be skeptical of anything you hear, independently verify what you hear, look at the details. Terrible experience. Not normal ethics, just greed driven. More

The staff were attentive, helpful, and knowledgeable. A non stressful experience. Also quick service. Thanks A non stressful experience. Also quick service. Thanks More

We were shopping for a new BMW as our other car was over five years old. Eugene BMW came to the rescue with an outstanding offer on a brand new X.3 2025 lease very pleased with the entire transaction from five years old. Eugene BMW came to the rescue with an outstanding offer on a brand new X.3 2025 lease very pleased with the entire transaction from start to finish including the sales people management and the finance people I strongly recommend a drive to Eugene to check out their dealership. More

Jake Mayes has always been very professional with me. Service done properly, plus get my car washed and cleaned. Service done properly, plus get my car washed and cleaned. More