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BMW of Eugene

Eugene, OR

Overview
Reviews
4.8
201 Reviews
Call Dealership (541) 342-1763

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 201 reviews

June 07, 2025

My needs were met by the staff in a very professional and thorough way. They were helpful, and knowledgeable in all aspects of the transaction. More

by cruznjake08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
samuel Hill, Brad Mason, Andrew Conradt, Christian Krieves, Debra Long
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June 07, 2025

Everyone was so friendly and accommodating. I felt very taken care of. I would highly recommend the service department to anyone. More

by mlm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ, Richard Schutt
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June 06, 2025

Was surprised at the personal info I was asked when paying cash purchased two vehicles in the past 4 years without being asked personal info. More

by Ronda
Recommend Dealer
Yes
Employees Worked With
Jason
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June 06, 2025

Straightforward buying process. Would have liked more flexibility on negotiating considering car conditions but overall fair deal. Post sale service was excellent in that the car More

by malcolm.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonas Spencer
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June 06, 2025

James Walker is the greatest. I can depend on him for anything. He gives me peace of mind. More

by jeffryerun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Walker
Report | Print
June 06, 2025

The whole Team at BMW of Eugene is World Class. .. From top to bottom ...Number #1 More

by msfinancial256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mayes...Mike Schrum , Jacob Harris Store Mgr..., samuel Hill
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May 26, 2025

Your service department is lucky to have Ashley she is an exceptional employee. She's always very helpful and provides me with information so I can understand what is going on with my car. I don't have a goo More

by cole0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 27, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley has been so helpful and informative during your visits to BMW of Eugene, Cole. It's great knowing you feel confident about your car's condition with her assistance. Thank you for sharing this positive feedback!

May 17, 2025

Such a great experience The service department and in particular Mike, were awesome as usual! Thanks! More

by jayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike S. He is outstanding.
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May 19, 2025 -

BMW of Eugene responded

We're delighted to hear that Mike and our service department at BMW of Eugene provided you with a great experience! Thanks for the shoutout, and we look forward to serving you in the future.

April 24, 2025

Good customer service, with a smile; excellent car wash and snacks. You guys rock BMW. More

by jrcervantes47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Report | Print
Apr 24, 2025 -

BMW of Eugene responded

Thank you for leaving BMW of Eugene a five-star review! Service with a smile is what we strive for. See you on the road!

April 23, 2025

Amazing customer service was outstanding and so friendly drop off my truck and it was fixed in a timely manner keep up the outstanding service. More

by cr.godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service advisor
Report | Print
Apr 24, 2025 -

BMW of Eugene responded

We're delighted to hear that you had an amazing experience with our team at BMW of Eugene! Thank you for your kind words, and we're glad we could get your truck fixed promptly. We look forward to serving you again in the future!

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