BMW of Downtown Los Angeles

Not much of a yelper but when I receive great service I ensure to come here and let the world know. I've been a customer of this dealership since 2015, and when my old sales guy left I wasn't sure if I wou ensure to come here and let the world know. I've been a customer of this dealership since 2015, and when my old sales guy left I wasn't sure if I would be coming back. I'd like to say that thanks to Joe Pinedo I decided to stay with BMW and gift myself a new car. Not only his service, charisma but his way of making you feel like family and at home were part of the things that helped me decide to purchase my next vehicle. He is the BEST there is in the sales department so if you are thinking of purchasing or leasing a vehicle from BMW he is your guy. Thank you Joe! I am absolutely enjoying my new X4 :) More

John Daly was an amazing sales person. He was very trustworthy, calm ,cool and collective. I would highly recommend anyone to see John for purchasing a vehicle. He was very accommodating He was very trustworthy, calm ,cool and collective. I would highly recommend anyone to see John for purchasing a vehicle. He was very accommodating and does not pressure or haggle with his clients. More

Prompt and detailed response and service, on purchasing and delivery. Will recommend and seek this dealer next time. I expect the same services next time. and delivery. Will recommend and seek this dealer next time. I expect the same services next time. More

Austin was a pleasure to work with. A refreshing new take on the “car buying experience” I’ve also never seen a service department where people are happy! Wow! The place feels like a cl A refreshing new take on the “car buying experience” I’ve also never seen a service department where people are happy! Wow! The place feels like a clubhouse more than a car dealership. Thank you for everything! More

Working with John was the best experience ever! Very professional and listened to everything we were interested in. Very professional and listened to everything we were interested in. More

John Daly and Nick Alexander BMW we’re professional and great to work with. Would highly recommend. great to work with. Would highly recommend. More

Walter was great, he was very helpful and responsive. He helped me finance my first car and was very helpful in finding me a deal within my comfort zone. He also took the time to go over some features on He helped me finance my first car and was very helpful in finding me a deal within my comfort zone. He also took the time to go over some features on the car even though it was late and had everything ready for me when I showed up to the dealer as we worked everything out over the phone. More

Transparent, straightforward,no hassle dealership . Work with Edgar .. fun and clear . Would always go to them Work with Edgar .. fun and clear . Would always go to them More

Alex Lopez from Nick Alexander’s made our BMW buying experience super efficient and pleasant. They offered the best deal around. We were able to complete the sale in 1.5 hrs. Then he patiently taught experience super efficient and pleasant. They offered the best deal around. We were able to complete the sale in 1.5 hrs. Then he patiently taught me the basics of my new electric car and set me up to succeed with it. Wonderful process thank you Alex Lopez from Nick Alexander! More

The customer service I received from Omar Zyout and the Nick Alexander team was exceptional. I purchase my first BMW from Omar. He was patient, understanding, and made sure I got my payments were I wanted Nick Alexander team was exceptional. I purchase my first BMW from Omar. He was patient, understanding, and made sure I got my payments were I wanted them to be. If you want a good deal I definitely recommend Omar. I will be referring all of my friends and family who is interested in buying a BMW to go visit Omar at Nick Alexander BMW More