86 Reviews of BMW of Denver Downtown - Service Center
I have been working with Murray Motors for nine plus years and with Billy for five plus years. Billy demonstrates sincere care for the customer and doing the right thing. He clearly explains the facts years and with Billy for five plus years. Billy demonstrates sincere care for the customer and doing the right thing. He clearly explains the facts even if they are difficult. Good Value is provided. More
I have been a Murray Motors customer for over 10 years. The service professionals at Murray have always been top notch and honestly is a huge factor in my continued decision to purchase BMW's. Billy Linda The service professionals at Murray have always been top notch and honestly is a huge factor in my continued decision to purchase BMW's. Billy Lindauer integrity and willingness to go the extra mile has made him stand out to me. Billy Lindauer is a great asset to Murray and the person I request when I visit the service department. More
Billy is courteous, responsive, and extremely knowledgeable of the BMW product-line. His skills allow for full communication between customer and service/technicians. Highly recommended! knowledgeable of the BMW product-line. His skills allow for full communication between customer and service/technicians. Highly recommended! More
Kudos to Billy and Dave!!!! Billy is the best Kudos to Billy and Dave!!!! Billy is the best Service Advisor I have ever had the pleasure working with during my 8+ years of BMW ownership. I l Kudos to Billy and Dave!!!! Billy is the best Service Advisor I have ever had the pleasure working with during my 8+ years of BMW ownership. I love BMWs for the way they drive and because of Billy, for the way they get serviced. Although I live closer to another BMW dealer, I choose to take my cars to Murray because of Billy. He is very knowledgeable, customer focused, friendly and trustworthy which makes for a great experience at the service area! Billy works closely with his team members and I'm impressed how things get done, right the first time. Dave Tooley is a great Service Foreman who always takes the time to come greet and answer my questions. They both make an excellent team at Murray. Thanks for all you do guys and I wish you all my best with your BMW careers and personal life . More
I go to Murray BMW for two reasons; the location in Littleton is a little more convenient, and the service I receive from Murray and in particular, Billy Lindauer is top-notch. The service I receive f Littleton is a little more convenient, and the service I receive from Murray and in particular, Billy Lindauer is top-notch. The service I receive from Billy is always very personal. Billy is a great communicator; I don't get surprised and whenever there is a dispute, Billy works to resolve it to my satisfaction and make me feel like a special customer. Billy is absolutely wonderful. More
Billy has always gone above the call of duty for all of my X5 service needs. He's prompt, efficient, personable, extremely knowledgeable, and rolls out the red carpet treatment every time I pull up--gotta my X5 service needs. He's prompt, efficient, personable, extremely knowledgeable, and rolls out the red carpet treatment every time I pull up--gotta love that. Billy has the ability to translate my 'english' into 'BMW' thus making every visit a pleasure and a success. Billy is a real credit to Murray Motors, and I'm grateful and appreciative for the top-notch service Murray Motors provides. More
I worked with Brian for the first time, Unfortunately I worked with Brian for the first time, Unfortunately the vehicle had a recall and even though it was out of warranty despite all the rumors BMW fi I worked with Brian for the first time, Unfortunately the vehicle had a recall and even though it was out of warranty despite all the rumors BMW fixed everything for the recall for free. On top of all this Brian was very prompt and went even beyond and did a major inspection on the vehicle and warned me about other things I need. The communication was excellent, I was told about my options and nothing got done before my approval. BMW dealers charge more than others but as you work with people like Brian makes the extra pay worth it. Thanks, More
Billy did an excellent job taking care of my X5, including the troubleshooting of bluetooth connectivity issues and replacement of the appropriate part. My vehicle was returned clean, and all the i including the troubleshooting of bluetooth connectivity issues and replacement of the appropriate part. My vehicle was returned clean, and all the issues were resolved. More
Every time I interact with this service facility something wonderful and unexpected happens. These people are over the top, above and beyond the call of duty and really know what customer SERVICE i something wonderful and unexpected happens. These people are over the top, above and beyond the call of duty and really know what customer SERVICE is. More
Billy is great to work with and the service at Murray is great. Everything is always done when promised. I've had a couple Dinan parts put on my car and they went the extra mile to make sure I was happy. great. Everything is always done when promised. I've had a couple Dinan parts put on my car and they went the extra mile to make sure I was happy. Billy and the techs at Murray are very knowledgeable and took the time to make sure my service needs were met. More