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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
564 Reviews

564 Reviews of BMW of Delray Beach - Service Center

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June 24, 2023

Excellent service from drive up to pick up and notice of work. Atte Huber gave me first class service and did everything in a excellent fashion. More

by rfp6007
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Atte Huber
Jun 27, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 23, 2023

Great service from Michael Alfano. He provided me with a service estimate based on what needed to be done. I am very satisfied with the service. More

by Edward Kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alfano
Jun 27, 2023 -

BMW of Delray Beach responded

Hi Edward, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Feel free to stop by if you ever need any more help.

June 22, 2023

excellent service From Michael Alfano. He was professional and knowledgeable . Provided estimate for the service to be done. Very satisfied with the service. More

by Edward Kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alfano
Jun 26, 2023 -

BMW of Delray Beach responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

Best service ever thanks to Andrew and everyone at delray bmw. Very happy with my service. More

by Hernanarevalo92
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew b
Jun 26, 2023 -

BMW of Delray Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 20, 2023

The service team always has me in and out as quick as possible and has a loaner for me for any bigger service jobs my vehicle might need. My time is valuable and BMW service of Delray knows it. Especia More

by BMWX12021
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 23, 2023 -

BMW of Delray Beach responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

As always, great customer service. I took my car in for a service light, oil change and alignment. To my surprise the cost was MUCH less than expected!!! thank you to my advisor Tomas More

by JordanM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom G
Jun 19, 2023 -

BMW of Delray Beach responded

Hello Jordan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 16, 2023

As always, great customer service. I took my car in for a service light, oil change and alignment. To my surprise the cost was MUCH less than expected!!! thank you to my advisor Tomas More

by JordanM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom G
Jun 19, 2023 -

BMW of Delray Beach responded

Hello Jordan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2023

I love and trust this dealership. Tomasz Gackowski is amazing, helpful, and knows his stuff!!! More

by Cheyenne.gmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomasz Gackowski
Jun 19, 2023 -

BMW of Delray Beach responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

Keith H. O6/14/2923 Very professional and always helpful. Keith is right on point with his clients , and he did a More

by antdangelo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Houser
Jun 19, 2023 -

BMW of Delray Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Delray Beach! Drive safe, and we'll see you on the road.

June 15, 2023

Dealer cannot explain why there is a 38 dollar charge called “ Customer Pay Shop Charge For Repair Order” for a 350 dollar service charge More

by ZeroStarsBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Alfano
Jun 19, 2023 -

BMW of Delray Beach responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (561) 491-2329 when you have a chance. Thank you, and we look forward to hearing from you.

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