BMW of Delray Beach - Service Center

BMW of Delray Beach is the very BEST dealership! I highly recommend them for buying a car or for services they are incredible and very professional. Keith Hauser in particular is exceptional, he goe I highly recommend them for buying a car or for services they are incredible and very professional. Keith Hauser in particular is exceptional, he goes above and beyond the call of duty, he is absolutely terrific!!! More

Overall, this a nice dealership. ..super clean. Which means that it has become a very busy dealership and the service times has increased for general service. They have shuttle servic ..super clean. Which means that it has become a very busy dealership and the service times has increased for general service. They have shuttle service so you dont have to wait at the dealership More

I always have a great experience when I bring in my car for service and appreciate the above and beyond service Keith Hauser offers, thank you! for service and appreciate the above and beyond service Keith Hauser offers, thank you! More

I had a great experience while bringing my car in for service. Since my car was going to take a couple of hours, a Lyft picked me up and took me back to my hotel. Very friendly, and knowledgeable staff. service. Since my car was going to take a couple of hours, a Lyft picked me up and took me back to my hotel. Very friendly, and knowledgeable staff. More

Great service department. took care of as soon as I arrived and offered to drop me off at work. took care of as soon as I arrived and offered to drop me off at work. More

Clean, efficient, and professional! Easy to get service with caring service providers. I’ve been going to my service provider, Keith Hauser for 3 plus years and he is outstanding!! Easy to get service with caring service providers. I’ve been going to my service provider, Keith Hauser for 3 plus years and he is outstanding!! More

Service department works great and fast. Work was done professionally on time. Special thanks to Andrew. Work was done professionally on time. Special thanks to Andrew. More

I made an apt at BMW Del Ray to get a recalled airbag replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even tho replaced on my vehicle. The apt (on May 5) was made over a week in advance. When I arrived there was a line. It took over an hour to be seen even though I had an apt. I was told that the part was not available and they would have to order it even though they knew in advance it was why I was coming and they could have ordered it before or let me know before I came. They told me they would contact me when the part had come in. On May 27 I emailed to check the status because no one had reached out. I received a reply on May 30 saying the part hadn't come in yet. On June 2 I asked for an update. No one replied. On June 21 I asked again for an update. June 22 8AM BMW called and said they had an appointment available and could install the part that day. I made an appointment for 10, waited again for an hour to be seen. Was given a loaner with less than 1/4 tank of gas in it. Called at 3pm for update, no one was available to talk. Asked for manager. Was told manager would call but they never did. I was finally able to pick up the car but the specialist assigned to me was no where to be found. I had reached out to BMW Coconut Creek on June 21 when DelRay did not reply. BMW Coconut Creek said the part could be ordered in 1 to 2 days and installed within 2 hours while I waited. Will be going there next time. More

Atte has given us consistently good service. He gets me in and gets the job done. He gets me in and gets the job done. More

Another great service experience. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. My advisor Keith H is professional, friendly and communicative. Pricing was competitive and job well done. More