BMW of Delray Beach - Service Center

They always do the best work on my car, on time and very accurate on their diagnostics.! The staff there is amazing and my advisor us just THE BEST ONE thank you Michael Alfano accurate on their diagnostics.! The staff there is amazing and my advisor us just THE BEST ONE thank you Michael Alfano More

Very professional thorough process maintaiious clean operation courteous help. Needs danish within the morning jcoffee operation courteous help. Needs danish within the morning jcoffee More

I experienced state of the art facility courteous professional staff loved the video explaining future work to be done noticed a big difference in drivability of my car will be back to have the maint professional staff loved the video explaining future work to be done noticed a big difference in drivability of my car will be back to have the maintenance done More

very clean, easy to access the office and repair, service managers are knowledgeable and very helpful managers are knowledgeable and very helpful More

My service manager, Atte Huber handled the installation of my remote cooling system in an efficient and timely manner. He always treats me with great respect and timely resolutions. It's a pleasure to wo of my remote cooling system in an efficient and timely manner. He always treats me with great respect and timely resolutions. It's a pleasure to work with him. More

I had an exceptional experience at BMW Delray that I can't help but share. From the moment I walked in, I was treated with cordiality, care, and professionalism that truly stood out. A shining star in m can't help but share. From the moment I walked in, I was treated with cordiality, care, and professionalism that truly stood out. A shining star in my experience was Keith Houser, the Service Advisor who went above and beyond to ensure I had a remarkable visit. People like Keith Houser are rare gems, the kind you might only encounter once in a lifetime. Keith Houser's expertise shone brightly as he delved into diagnosing issues with my vehicle that had previously eluded other dealer technicians. His extensive experience was evident, and it was clear that he genuinely cared about delivering top-notch customer service. What set BMW Delray apart was their unique approach of allowing customers to witness their technicians at work on their vehicles. While sipping on a delicious cappuccino in their modern and immaculate waiting area, I had a front-row seat to the skillful craftsmanship taking place on my car. One thing that truly impressed me was their commitment to punctuality. My appointment was set for a specific time, and to my delight, they promptly commenced work on my vehicle as scheduled. Better yet, they estimated a two-hour timeframe for the service, and true to their word, I was back on the road in under two hours. The efficiency they demonstrated was remarkable and greatly appreciated. Working with consummate professionals like Keith Houser and the BMW Delray team was an absolute pleasure. Their dedication to excellence, attention to detail, and genuine care for their customers left an indelible impression on me. I can confidently say that my visit to BMW Delray was more than just a routine service appointment; it was a testament to the heights of customer service that can be achieved when passion, experience, and a commitment to excellence come together. More

Dealership is extremely clean, outstanding customer service by both the reception team and service manager (Michael). service by both the reception team and service manager (Michael). More

Excellent service, straightforward diagnostic and quick outcome. Mr. Nelson Mahon helped me through out the process with great communication! outcome. Mr. Nelson Mahon helped me through out the process with great communication! More

Excellent service department. On time for appointments and completing work. Discounts were given for repairs because of the competition. On time for appointments and completing work. Discounts were given for repairs because of the competition. More

Excellent customer support and service from Mr. Nelson Mahon, very knowledgeable and outstanding attention to detail. Nelson Mahon, very knowledgeable and outstanding attention to detail. More