BMW of Delray Beach

We worked with Wonnell Godfrey he was really great to work with; we would highly recommend the dealership and most importantly working with Wonnell he was the best! work with; we would highly recommend the dealership and most importantly working with Wonnell he was the best! More

I called to make the recall appointment vs. online because I wanted to know how long it would take. The first person I talked with couldn’t find my VIN number in the system and didn’t make an online because I wanted to know how long it would take. The first person I talked with couldn’t find my VIN number in the system and didn’t make an appointment. The 2nd time I called they found it right away and told me the car would be fixed the same day. On the day of the service, the first thing the service advisor told me was that the car might need to stay overnight, but I needed the car that evening. So I told him to either make sure they could get it done during the day or we would have to pick a day when I had no need for the car that night, since he couldn’t get me a loaner for two weeks. He talked to the parts department and the service team and came back to tell me they could get it done by 5PM, which worked for me. They got me a driver to take me home. The driver was friendly and courteous. At about 2:30 PM I got a text with the video telling me they had finished the car and everything looked good. At 3:30, I got the call from Nelson, the service advisor, that I could come pick up my car. So after a rocky start, things got much better and I was totally satisfied. I do suggest that you increase the number of loaner cars, as you appear not to have enough of them. More

I wanted to share my delightful experience at BMW of Delray Beach. From the moment I walked in, I was met with friendly and non-pushy service that instantly made me feel comfortable. The staff patiently Delray Beach. From the moment I walked in, I was met with friendly and non-pushy service that instantly made me feel comfortable. The staff patiently answered all my questions and even took me on multiple test drives. They actively listened to my wants and needs, helping to direct me to the perfect vehicle. There was no heavy sales pitch, just genuine advice to "go home and think about what you saw." I followed their advice and returned the next day to purchase a car. The paperwork process was straightforward, and trading in my current car was a breeze with their support. I highly recommend visiting BMW of Delray Beach and speaking with Lex Coleman for an outstanding car-buying experience. More

Steve, my service advisor did an excellent job of getting my car in and out of service promptly. my car in and out of service promptly. More

BMW of Del Ray is professional , friendly and kwnnleageble about their cars. Robert Choate and Michael Devan are top notch kwnnleageble about their cars. Robert Choate and Michael Devan are top notch More

I had an excellent experience with the sales person, Tyriq Goodwin! He was very knowledgeable & helpful with the entire buying process. It is a beautiful facility. Tyriq Goodwin! He was very knowledgeable & helpful with the entire buying process. It is a beautiful facility. More

This Delray dealership is terrific! All the service staff are professional And caring. The service is on time. The cars are washed immaculately inside and outide. I will be returning to All the service staff are professional And caring. The service is on time. The cars are washed immaculately inside and outide. I will be returning to this dealership for all my purchases. More

Great dealership always a rental or a loaner available for you here and people are also accommodating for you here and people are also accommodating More

Great service ,professional team ,nice people always have good communication and answers like thank you good communication and answers like thank you More

very well organized for this recall. Parts in stock. Steve Itkin was an excellent advisor, knowledgeable and cordial. W. Parts in stock. Steve Itkin was an excellent advisor, knowledgeable and cordial. W. More