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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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August 08, 2024

We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou More

by Jtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

BMW of Darien responded

Thank you for sharing your experience! We're glad our BMW of Darien Service Department could quickly diagnose and fix the issue under warranty. Enjoy driving your car like new again!

July 30, 2024

it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW . More

by steve.iannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

BMW of Darien responded

Steve, we're delighted to hear you enjoyed the friendly atmosphere at BMW of Darien. Thanks for recommending us to your friends!

July 30, 2024

As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service.. More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

BMW of Darien responded

Dan, we're delighted to hear you had another great experience with us at BMW of Darien. Thanks for your continued trust and support!

July 29, 2024

Excellent dealership. If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to More

by bjamar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More

by Ptregurtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

BMW of Darien responded

We're glad to hear you had a positive experience with our team at BMW of Darien. Thanks for the feedback!

July 26, 2024

Excellent service and very courteous highly recommended BMW dealership. Thanks again Keith! My next bmw is definitely from here. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

BMW of Darien responded

Erick, we're delighted to hear you had an excellent experience with Keith and our team at BMW of Darien. Thanks for the recommendation! Enjoy your new ride!

July 25, 2024

Very little attention to detail or willingness to help customers who do not get their cars there. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Eager
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Well managed dealership. Staff is attentive and friendly. Service Advisor Jaime G is knowledgeable, thorough and a BMW enthusiast. Techs’ work is good and timely. Steve Kozlo More

by tg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kozlowski
Jul 25, 2024 -

BMW of Darien responded

Tommy, thanks for the great feedback! We're glad to hear that Jaime and Steve made your experience at BMW of Darien so positive. We appreciate your support!

July 24, 2024

Excellent service, always easy to work with and Jamie is always helpful. Looking forward for my next visit. More

by Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

BMW of Darien responded

Madhu, we're delighted to hear that Jamie and the team at BMW of Darien provided excellent service. We look forward to your next visit!

July 24, 2024

Well organized, clean, follow schedule. Polite, professional. Do not overcharge for unnecessary operations. Overall ' good. More

by kremer_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

BMW of Darien responded

Thanks for the positive feedback! We're glad to hear you had a great experience with our team at BMW of Darien. We appreciate your support and look forward to serving you again!

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