BMW of Darien - Service Center

Car service was performed well and included an undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. Most telling, my wife brought me to the dealership so I could pick up my BMW. While there, she noticed she had a total flat tire on her car. Despite the fact that the dealership was closing, 2 dealer employees volunteered to swap out the blown-out tire with our spare at no charge so we could be on our way on a cold night. Bravo! More

Keith was knowledgeable and patient. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. More

Service is super and employees polite and friendly. ..my salesman, Sebastian, is knowledgeable with explanations as well as suggestions...I always feel well taken care of. ..my salesman, Sebastian, is knowledgeable with explanations as well as suggestions...I always feel well taken care of. More

Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. Luigi Devoto, great job guys ! Thank you so much. More

Jaime is terrific! He remembers me & what is going on with my car. He's respectful & knowledgeable, doesn't get much better than that. I am grateful he is there to help He remembers me & what is going on with my car. He's respectful & knowledgeable, doesn't get much better than that. I am grateful he is there to help me. More

Luigi and entire staff were very professional and courteous and knowledgeable. They took care of all my needs. courteous and knowledgeable. They took care of all my needs. More

Daniel made my experience easy from beginning to end. Very pleased overall with the work. Very pleased overall with the work. More

Service advisor Keith is always very professional and courteous. His knowledge and experience is a great asset to BMW of Darien. He is a pleasure to work with when service is needed. courteous. His knowledge and experience is a great asset to BMW of Darien. He is a pleasure to work with when service is needed. More

My husband and I are pleased with the service you provided. Thank you very much. provided. Thank you very much. More

Keith was amazing from start to finish. He listened to my concerns and made my world complete again. My baby was in great hands and I was kept abreast the whole time. He listened to my concerns and made my world complete again. My baby was in great hands and I was kept abreast the whole time. More