Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Darien - Service Center

Darien, CT

4.7
1,298 Reviews
Call Service Center (203) 656-1804

1,298 Reviews of BMW of Darien - Service Center

Sort by
July 24, 2024

Well organized, clean, follow schedule. Polite, professional. Do not overcharge for unnecessary operations. Overall ' good. More

by kremer_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

BMW of Darien responded

Thanks for the positive feedback! We're glad to hear you had a great experience with our team at BMW of Darien. We appreciate your support and look forward to serving you again!

July 24, 2024

Excellent service, always easy to work with and Jamie is always helpful. Looking forward for my next visit. More

by Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

BMW of Darien responded

Madhu, we're delighted to hear that Jamie and the team at BMW of Darien provided excellent service. We look forward to your next visit!

July 23, 2024

Very pleased with their service. On time and very thorough. Vincent was very professional to work with More

by Jl10345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that Vincent and our team at BMW of Darien provided timely and thorough service. We appreciate your support!

July 23, 2024

Excellent service on time. Very efficient and courteous. Kept me informed about the status of the service. More

by Wisch733
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

BMW of Darien responded

Thanks for the great feedback! We're glad to hear you had an efficient and courteous experience with our team at BMW of Darien. We appreciate your support!

July 23, 2024

Everyone did there job respectfully and responsively. Dan was great with handling questions about extended service. More

by jpszenica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear Dan and our team at BMW of Dan provided respectful and responsive service. Enjoy your driving experience!

July 23, 2024

Vince in service did an excellent job managing my repair experience. I would recommend him at BMW of Darien. More

by david.b.schoenrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

BMW of Darien responded

David, we're glad to hear Vince provided excellent service during your repair experience at BMW of Darien. Thanks for the recommendation!

June 15, 2024

Not pleased how service was handled. Rep. Did not call me that they needed the car for a third day. More

by eriwac22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

BMW of Darien responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry that we did not meet your expectations during your last visit. I would like to see if there is anything we can do to help here. Please contact me directly. Thank you, Trevor Martin - Service Manager - 203-662-2027

June 14, 2024

Superb service- and helped with any and all needs of mine- from a loaner car to numerous follow up messages- the service was amazing More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

BMW of Darien responded

Warren, we're delighted to hear that you had an amazing experience with the team at BMW of Darien. Thanks for sharing your feedback!

June 12, 2024

My oil change was seamless, very professional and curious staff promptly done and convent provided my transportation home More

by cynthia.valenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

BMW of Darien responded

Thank you for sharing your experience, Cynthia! We're glad to hear our team at BMW of Darien provided a seamless and professional service. We appreciate your feedback and look forward to serving you again!

June 07, 2024

Great staff and service. Always professional and responsive. Clear explanation for all services offered. Comfortable waiting area. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

BMW of Darien responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Darien provided professional and responsive service. We appreciate your feedback and look forward to serving you again!

1
...
7
8
9
...
130