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1,316 Reviews of BMW of Darien - Service Center
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August 28, 2024
Took my car in for an oil change. I got a call that it was currently in the car wash and be ready soon. When I went to pick it up, it was clear it had not been washed at all. They als I got a call that it was currently in the car wash and be ready soon. When I went to pick it up, it was clear it had not been washed at all. They also charged me $80 to reset the service engine oil light. Then I discovered through YouTube that you can reset it yourself with 30 seconds of time. Such a scam. More
by msze88
Employees Worked With
August 28, 2024
Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More
by Davidmace
Employees Worked With
August 27, 2024
The team is always fast, friendly, and thorough. I appreciate the excellent service and care. I appreciate the excellent service and care. More
by paulelias.m
Employees Worked With
August 27, 2024
Attentive to my car’s issue. New battery needed. Unnecessary diagnostic not recommended. Appreciated that. Done next morning and gave us a ride back home as well. New battery needed. Unnecessary diagnostic not recommended. Appreciated that. Done next morning and gave us a ride back home as well. More
by ltdpasqwle
Employees Worked With
August 19, 2024
Keith is just an excellent service advisor. The location in Darien is another big advantage The location in Darien is another big advantage More
by Andrew
August 17, 2024
The maintenance service was great! From scheduling to picking the car up, it was super smooth. I’ll definitely return. From scheduling to picking the car up, it was super smooth. I’ll definitely return. More
by Adriano tenente
Employees Worked With
August 17, 2024
My 3 year service contract had expired but they still used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal the used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal they gave me beats Costco in price - that’s really competitive pricing. Overall - perfect! More
by Sanjay
August 16, 2024
Professional, very helpful. Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend More
by Mark P.
Employees Worked With
August 13, 2024
Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup simple. Absolutely recommend BMW of Darien as a whole. More
by Tsbrown17
August 11, 2024
Very good service. The service department people explained well what needed to be done, and they have done. The service department people explained well what needed to be done, and they have done. More
by Pier
