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BMW of Darien - Service Center

Darien, CT

4.8
1,382 Reviews

1,382 Reviews of BMW of Darien - Service Center

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December 13, 2024

Keith was friendly and did his job as he stated that need to be done. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

BMW of Darien responded

Ken, thank you for reviewing Keith and BMW of Darien! Have a lovely day!

December 12, 2024

Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

BMW of Darien responded

Patrick, we're delighted to hear that our communication and attention to detail impressed you at BMW of Darien. It's great knowing the promotional offer flexibility met your expectations too! Thanks for sharing your experience with us!

December 10, 2024

Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad More

by Ge318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Pampena
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Excellent service. Good communication. Very satisfied with Jamie’s work plus he delivered the car to me More

by jeremydweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

Jeremy, we're delighted to hear that Jamie provided excellent service and communication at BMW of Darien. Enjoy your new car!

December 10, 2024

Recently took my car for service. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. More

by Ssharma9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We're delighted to hear that Daniel provided you with prompt and informative service at BMW of Darien. Thank you for sharing your experience!

December 10, 2024

Came in for a quick tire replacement, and Jaime made it quick and easy for me. Thanks Jaime for everything. More

by Sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We're delighted to hear that Jaime made your tire replacement experience quick and easy at BMW of Darien. Thank you for choosing us, and we look forward to assisting you in the future!

December 10, 2024

Darien is always reliable and to attest to that this is my 6 BMW car More

by Ffanelliiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We are glad to hear that Darien has been great to work with. Thanks for trusting BMW of Darien with all of your automotive needs!

December 09, 2024

“Outstanding customer service, knowledgeable staff, seamless experience, and exceptional vehicles. A pleasure to work with!” More

by Mimmo0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Samperi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with BMW of Darien was seamless and enjoyable. We appreciate your support and look forward to serving you again in the future!

December 08, 2024

Our home dealerships. Really easy and smooth service. Jamie was extremely helpful throughout the process. Very happy about the experience. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful service and made your experience at BMW of Darien smooth and easy. Thank you for choosing us as your home dealership!

December 03, 2024

Service staff is knowledgeable. Prices are exorbitant. $800.00 for a new battery? And I don’t need 15 words… More

by paulchennessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of Darien responded

Paul, thank you for your feedback. While we're glad to hear our staff was knowledgeable, we understand your concern about pricing and appreciate the input. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Trevor Martin - Service Manager - 203-662-2027

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