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BMW of Darien - Service Center

Darien, CT

4.8
1,382 Reviews

1,382 Reviews of BMW of Darien - Service Center

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January 08, 2025

These people are very professional, expert, efficient, competent yet personable. I’d certainly recommend them to anyone seeking their services. More

by onsets_signet.4i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

BMW of Darien responded

Thank you for recommending BMW of Darien! We're delighted to hear that our team provided a professional and personable experience. We appreciate your support and look forward to assisting you again in the future!

January 07, 2025

My first service for my new BMW was great. Everyone was very nice and service was done on time More

by Dori
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Man at desk when I picked up car was great also
Jan 07, 2025 -

BMW of Darien responded

Dori, thank you for the great review. We look forward to seeing you again at BMW of Darien!

January 04, 2025

It was great. We’ve owned our car for years and always take it to them for service. Highly recommend them. More

by Joelle.Schon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti.
Jan 06, 2025 -

BMW of Darien responded

Joelle, thank you for your continued trust in BMW of Darien! We're delighted to hear that you've had consistently great service experiences with us. Your recommendation means a lot!

January 01, 2025

Great Dealership. Service provided is great and everyone always goes out their way to help you. Daniel is great service advisor, he’s very nice and always gets all inf More

by jryana115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

BMW of Darien responded

Thank you for the wonderful feedback! We're delighted to hear that Daniel and our team at BMW of Darien provided such great service. We appreciate your support and look forward to assisting you again in the future!

December 29, 2024

The Darien dealership is the best one I have been to. The service is outstanding. They get everything done when they say they will. They guide you on what’s best for your car. I am very pleased with K More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

BMW of Darien responded

We're delighted to hear that you had such a positive experience with Keith and the team at BMW of Darien! It's great to know our service met your expectations, and we look forward to assisting you again in the future. Safe travels until then!

December 27, 2024

Jaime, the service rep at BMW Darien, provided excellent customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warran More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Darien responded

Ron, we're delighted to hear that Jaime provided you with excellent service at BMW of Darien. It's great to know he was attentive and informative about your vehicle's warranty. We appreciate your feedback and look forward to assisting you again!

December 18, 2024

Excellent customer service and quick turnaround time to get your car serviced! The staff was very helpful and friendly. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Darien responded

Angela, we're delighted to hear that you had a great experience with our team at BMW of Darien! Thank you for your kind words and support.

December 17, 2024

Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. More

by Msilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Darien responded

We're delighted to hear that your annual maintenance visit at BMW of Darien was smooth and professional. Thank you for sharing your experience with us!

December 16, 2024

Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 More

by Eric Mullai
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

BMW of Darien responded

Eric, thank you for sharing your feedback with us. We take all concerns seriously at BMW of Darien and would like to address the issues you've mentioned regarding maintenance recommendations. Please feel free to reach out so we can discuss this further and ensure you're satisfied with our service moving forward.

December 14, 2024

Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu More

by Cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Darien responded

Cristian, we're delighted to hear that Vincent and Jaime provided exceptional service at BMW of Darien. Thank you for your recommendation and loyalty; we look forward to serving you for many years ahead!

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