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1,367 Reviews of BMW of Darien - Service Center
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December 27, 2024
Jaime, the service rep at BMW Darien, provided excellent customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warran customer service. He was attentive and followed up on my service requests. He also provided me with important information regarding my vehicle warranty that will be important in scheduling the next annual service appointment. Jaime was a pleasure to work with. More
by Ron
Employees Worked With
December 18, 2024
Excellent customer service and quick turnaround time to get your car serviced! The staff was very helpful and friendly. get your car serviced! The staff was very helpful and friendly. More
by Angela
Employees Worked With
December 17, 2024
Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. surprises. Information was clear and service was professional and courteous. More
by Msilverman
Employees Worked With
December 16, 2024
Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance. More
by Eric Mullai
Employees Worked With
December 14, 2024
Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat customer for years and years to come. More
by Cristian
December 13, 2024
Keith was friendly and did his job as he stated that need to be done. need to be done. More
by Ken
Employees Worked With
December 12, 2024
Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. Flexibility with a promotional offer was especially good. More
by Patrick
December 10, 2024
Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an additional $85 to remove it. Total rip off. Not to mention on my way home from my appointment my car started overheating. My 3rd BMW and this is the worst BMW dealer. I will take the Trip and drive to BMW of Tenafly going forward. More
by Ge318
Employees Worked With
December 10, 2024
Recently took my car for service. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. More
by Ssharma9
Employees Worked With
December 10, 2024
Came in for a quick tire replacement, and Jaime made it quick and easy for me. Thanks Jaime for everything. quick and easy for me. Thanks Jaime for everything. More
by Sd
Employees Worked With
