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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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October 01, 2024

Great service and they try hard to work around car owners schedules. Always wash car after service. More

by Stfleming5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

BMW of Darien responded

Thank you for putting your trust in our team at BMW of Darien! Accommodating our customers' schedules is always the goal - see you next time for service!

September 29, 2024

Jamie is an absolute professional and trustworthy. He lets you know exactly what is going on and what your options are. More

by donalfredo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

BMW of Darien responded

Thank you for highlighting Jamie's professionalism and trustworthiness! We're glad to hear he provided clear communication and options during your visit at BMW of Darien.

September 28, 2024

Pleasant experience Didn’t wait Was offered a good deal on oil change delivery Overall went very well More

by Fratek.kf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear that everything went smoothly and you received a great deal on the oil change. We appreciate your feedback!

September 26, 2024

The best - they listen, they care about your car and your experience, they find any possible warranties that might cover needed service issues/repairs, and they make sure you leave satisfied. More

by jimcampbell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

BMW of Darien responded

Jim, we're delighted to hear that you had such a positive experience with BMW of Darien! Thanks for sharing your feedback and for choosing us. Safe driving!

September 25, 2024

Polite, true to estimate, clean loaner, good communication. Luigi very friendly, good coordination, love the coffee. More

by demmo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

BMW of Darien responded

Thank you for the fantastic feedback! We're glad to hear Luigi and our team at BMW of Darien provided excellent service. Enjoy your coffee, and we look forward to seeing you again!

September 25, 2024

Timely maintenance and repair. Would recommend. Fully explained all issue so easy to understand and easy to work with More

by Modugnodominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

BMW of Darien responded

We're glad to hear you had a positive experience with our maintenance and repair services at BMW of Darien. Thanks for the recommendation!

September 22, 2024

Appreciate fitting me in to look at liquid concern, thank goodness no leak, confident in their work More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

We're overjoyed our team has earned your confidence! Thank you for choosing BMW of Darien!

September 22, 2024

Easy check-in and out, good update on problems. Vince was great to work with and made sure to stay in touch. More

by davidjaffe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

David, we're glad to hear Vince provided excellent service and kept you informed during your visit at BMW of Darien. Thanks for the positive feedback!

September 22, 2024

As always, the service at Darien BMW is Exceptional. Staff greet you when you walk in they are knowledgeable of products and services. More

by nyrobiandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of Darien responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Darien provided exceptional service. We appreciate your support and look forward to seeing you again!

September 20, 2024

Prompt customer service and explanation of cost; drivers also pleasant and on time. Satisfied customer More

by Pmbooks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear our team provided prompt service and clear explanations. Safe travels!

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