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BMW of Darien - Service Center

Darien, CT

4.7
1,297 Reviews

1,297 Reviews of BMW of Darien - Service Center

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August 29, 2024

Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude More

by JDParks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
Aug 30, 2024 -

BMW of Darien responded

Thank you for the great feedback! We're glad to hear that our team at BMW of Darien provided professional service and fantastic work. We appreciate your support!

August 28, 2024

Took my car in for an oil change. I got a call that it was currently in the car wash and be ready soon. When I went to pick it up, it was clear it had not been washed at all. They als More

by msze88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Zarembski
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response More

by Davidmace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

BMW of Darien responded

David, we're delighted to hear you had a positive experience with our team at BMW of Darien. Thanks for sharing your feedback!

August 27, 2024

The team is always fast, friendly, and thorough. I appreciate the excellent service and care. More

by paulelias.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

BMW of Darien responded

We are delighted to hear from you, Paul. Thank you for the great review of BMW of Darien!

August 27, 2024

Attentive to my car’s issue. New battery needed. Unnecessary diagnostic not recommended. Appreciated that. Done next morning and gave us a ride back home as well. More

by ltdpasqwle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

BMW of Darien responded

Thank you for sharing your experience! We're glad to hear our team at BMW of Darien could assist with your car's issue efficiently and provide a convenient ride home. We appreciate the support!

August 19, 2024

Keith is just an excellent service advisor. The location in Darien is another big advantage More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

BMW of Darien responded

Andrew, thank you for giving a shoutout to Keith and leaving BMW of Darien a five-star review!

August 17, 2024

My 3 year service contract had expired but they still used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal the More

by Sanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

Sanjay, we're delighted to hear about your positive experience with BMW of Darien! It's great that our team could provide excellent service and competitive pricing. Thanks for sharing your feedback!

August 17, 2024

The maintenance service was great! From scheduling to picking the car up, it was super smooth. I’ll definitely return. More

by Adriano tenente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

We're delighted to hear that your maintenance service experience was smooth from start to finish at BMW of Darien. Thanks for the positive feedback, and we look forward to seeing you again!

August 16, 2024

Professional, very helpful. Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend More

by Mark P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Darien responded

Mark, we're delighted to hear you had a positive experience with us at BMW of Darien. Thanks for the recommendation and kind words!

August 13, 2024

Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup More

by Tsbrown17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

BMW of Darien responded

Thank you for the glowing review! We're delighted to hear that Jaime and our service team at BMW of Darien provided such attentive and efficient service. We appreciate your recommendation!

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