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BMW of Darien - Service Center

Darien, CT

4.7
1,327 Reviews

1,327 Reviews of BMW of Darien - Service Center

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August 25, 2022

Vincent at the Darien dealership kept in touch with me to report on the progress. Everything was done in the most responsible and professional way. I was very pleased with the manner in which my issue was re More

by RECRUITERJOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

I went to the dealership for new brakes. Vincent was knowledgeable, professional, responsive and friendly. The work was done on time and correctly. The car was cleaned before it was return More

by Fun Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Quick help with a recall issue and gave loaner and scheduled the appt very quickly More

by philippa.holland@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Albano Kroj, was very helpful, and gave detailed overview of the car issues and fixed with lighting speed, great and quick service! More

by OF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
August 22, 2022

Super attentive and customer service oriented. Great communicators and I loved the video they sent at the end. More

by meghanmartucci
Recommend Dealer
Yes
Employees Worked With
Chris
August 21, 2022

Great service. Trevor really thoughtful about my car situation. Much appreciated with dealing with third party warrantee. More

by Wmarkjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Not only did they never communicate all day about when my car would be ready,so that I had to drive over to find out. Wasn’t ready as of 5 pm and they scratched my car in the lot!! More

by AMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

As always Great Service and Fast Service which is greatly appreciated. And very happy that service dept is now open on Saturdays More

by mschloss6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Easy checkin, updates during service, and overall just exceptional service provider. Chris is amazing and the service department is very efficient. More

by susiemac98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Legere
August 19, 2022

Excellent service, timely return of car (cleaner than when I sent it!) and good communication from both Chris and Claus. More

by NLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claus, Chris
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