BMW of Darien - Service Center

My service was quick even though it was last minute. Keith provided great customer service Keith provided great customer service More

Awesome experience. Friendly customer service. Car came back immaculate and looking brand new. I would recommend them. Friendly customer service. Car came back immaculate and looking brand new. I would recommend them. More

It is very neat and up to date your up front staff are top notch 👍 top notch 👍 More

Your place was very clean and neat everyone was very friendly and helpful👍👍thanks for your service friendly and helpful👍👍thanks for your service More

Normal courteous personnel throughout First time that my car , after my 16 days of waiting for BMW to determine if there is a problem in safety lock system in which ,with door open ,car instead apparently s car , after my 16 days of waiting for BMW to determine if there is a problem in safety lock system in which ,with door open ,car instead apparently slipped into gear from at rest position i. Completely unsatisfied with BMW Corporate decision of no finding of defect and explanation with over 274 problem notifications in a very short period and in particular taking extraordinary time! Learned how BMW dealer has no impact or control or ability to expedite Corporate Efficiency..Determination of no finding of a flaw after one brief factory test in well less than an hour gives little comfort that this will not occur again! 40 year BMW customer dissatisfied! Factory and independant dealer should no permit ! Improper resolution for Corporate /Dealer to leave 40 + year customer with 35,000 mile 3 yr + vehicle with confidence and therefore my brand loyalty destroyed! More

I have been buying cars from them for 25 years. It is an exceptional dealership. It is an exceptional dealership. More

Thomas was very helpful, friendly, efficient and on point. He was communicative and we he made the process easy. point. He was communicative and we he made the process easy. More

Everyone who helped me was very professional and courteous. I was very satisfied with my experience. courteous. I was very satisfied with my experience. More

Friendly staff , however the techs / experts can’t seem to fix the noise that is coming from underneath the car. to fix the noise that is coming from underneath the car. More

For me, BMW of Darien Is conveniently located. The service department is always very helpful and upfront with information. You get what you pay for. The service department is always very helpful and upfront with information. You get what you pay for. More