BMW of Darien - Service Center

Terrible Service, Scammers. There is something that needs to be “changed “ each time I take my car there for oil change but somehow it fixes itself and new costly “problem”show There is something that needs to be “changed “ each time I take my car there for oil change but somehow it fixes itself and new costly “problem”shows up untill it’s forgotten by next visit. Plus they “scope” your car every six month without your consent for additional $400+ dollars when you only scheduled car for oil change. Most importantly they forget to complete basic tasks because they were so busy to sell you unnecessary parts and services. I would not recommend going there unless you take pleasure in being deceived of your $$$. More

Great reception despite minor problem with radio. Was quickly given a loaner car in case needed. Luckily just needed reprogramming. At pick-up, was nicely demonstrated by Jamie all kinds of nuance Was quickly given a loaner car in case needed. Luckily just needed reprogramming. At pick-up, was nicely demonstrated by Jamie all kinds of nuances with the 2022 X5. Much appreciated. More

Jamie was a great service advisor, made the appointment with no issues and they provided transportation to my house, car was ready the next day all i did was sign and i was on my way with no issues and they provided transportation to my house, car was ready the next day all i did was sign and i was on my way More

Keith was excellent. He was articulate and efficient. Other staffs were friendly as well. Great experience! He was articulate and efficient. Other staffs were friendly as well. Great experience! More

It’s always take too long for the car to be check but I got use to it :) All the people who works there are amazing!!! got use to it :) All the people who works there are amazing!!! More