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BMW of Darien - Service Center

Darien, CT

4.7
1,325 Reviews

1,325 Reviews of BMW of Darien - Service Center

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December 16, 2022

BMW Darien is a well organized efficient dealer service for autos. They have a process that expedites the experience while clearly explaining their service More

by Karyan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yussef Warde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebony Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Telesco
Dec 16, 2022 -

BMW of Darien responded

Thanks for this great review of BMW of Darien. We are thankful for your trust and business. Happy holidays!

December 15, 2022

Service was performed well and on time. The team was professional and courteous. Thank you More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Telesco
Dec 15, 2022 -

BMW of Darien responded

Jim, thank you for stopping by to share your excellent service experience at BMW of Darien! Take care!

December 15, 2022

They were very professional, informative and even shared a video of the undercarriage condition and area of the repair needed. All very helpful. I’ve been a repeat customer for 15 years. More

by LWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
Dec 16, 2022 -

BMW of Darien responded

Thank you for this great review! We appreciate your business and loyalty to us throughout the years. Safe travels until we see you next! -- BMW of Darien Team

December 10, 2022

Our new X7 had a computer problem while I was visiting. friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to a More

by Hightekmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

BMW of Darien responded

Thank you for being a fan of BMW of Darien! We're glad that the team worked hard to take care of your new BMW X7. We appreciate the kind words about Jamie and we'll be sure to pass them along. Safe driving out there.

December 09, 2022

Excellent service- done in time and ready when I arrived- this place is amazing- always! More

by Wlagerlowarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
Dec 09, 2022 -

BMW of Darien responded

Thank you for always being such a fan of BMW of Darien! We're happy to have your continued support.

December 09, 2022

Darien BMW helped me out of a tight jam. Needed to replace a flat tire while visiting in CT from Nashville, TN. The tire was not easy to match, but they found one and got it here and got i More

by bryrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
Dec 12, 2022 -

BMW of Darien responded

Thank you for this great review of BMW of Darien! We are glad to hear the Keith and the team were helpful in a stressful situation. Drive safe!

December 08, 2022

As delightful and professional as always, time after time. First rate quality of work and very nice people with whom to deal. It does not any better. More

by emery2777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Dec 09, 2022 -

BMW of Darien responded

Thank you for the great review and kind words about our team! We hope to see you again here at BMW of Darien! Take care!

December 05, 2022

Darien BMW provided an incredible service experience. They picked up the car at my house, called me several times to update me on the progress. Delivered the car to my house! They even sent me a video of More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albany Kroj
Dec 06, 2022 -

BMW of Darien responded

Thank you for trusting BMW of Darien with all your service needs! It was a pleasure assisting you with your vehicle, and we appreciate your taking the time to leave us a five-star review. See you down the road!

December 05, 2022

Always very professional and pleasant to deal with. Albano was very helpful and professional and the unusual problem ( rodents in the air filter!!) got fixed. More

by rshanker55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Dec 06, 2022 -

BMW of Darien responded

Thank you for your confidence in the BMW of Darien team to complete the job! We are grateful for your five stars and will share your comments with Albano. Until next time!

December 02, 2022

Normal service visit - Friendly, professional and completed in the promised timely fashion. Very pleaded overall More

by jdjcpm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 02, 2022 -

BMW of Darien responded

Thank you for the review and feedback of our team here at BMW of Darien. It is great to hear that you were pleased with your visit, we hope to see you in the future!

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