BMW of Darien - Service Center

One of the best teams, it’s please to work with them. One of the best workers is Jaime Gonzalez. One of the best workers is Jaime Gonzalez. More

This dealer is the worst I’ve ever been to in my life. It took them 7 hours merely to replace the rear brake pads, change the windshield wiper blades and change the oil and I was never called nor text to It took them 7 hours merely to replace the rear brake pads, change the windshield wiper blades and change the oil and I was never called nor text to let me know my car was ready. What’s worse is that I specifically told them not to put My car through their automatic car wash and they did anyway and it put two 15 inch long scratches in the paint located right on the hood. When I got to this dealer they told Me car was ready and had me sign the paperwork and then made Me wait another 20 minutes for My car to be brought to me from their gated rear Lot which customers Cannot enter. I heard another customer yelling at the Service writers while I was there and now I know why. Avoid bringing your BMW to this dealer for service even if you bought it there because they’re TERRIBLE More

Best dealership in town! Scheduling is quick and convenient. Even if you have an emergency, your needs are met promptly and the communication Thank you Vincent and Trevor for Scheduling is quick and convenient. Even if you have an emergency, your needs are met promptly and the communication Thank you Vincent and Trevor for helping get my baby back before Christmas! You guys are the BEST! 😊🙏🏽 More

Great fast friendly service. Was having an issue with my CarPlay on my brand new car. Found a solution fast and also changed my oil all in one day ! Thanks bmw Darien team! Was having an issue with my CarPlay on my brand new car. Found a solution fast and also changed my oil all in one day ! Thanks bmw Darien team! More

Excellent Service…Christopher Legere was exceptional in his handling of my collision damage. Many Thanks! his handling of my collision damage. Many Thanks! More

I feel very much taken advantage of. At least they came down $9k, yes, came down 9k from the original estimate. But the fact that had they not they would have expected and been paid a c At least they came down $9k, yes, came down 9k from the original estimate. But the fact that had they not they would have expected and been paid a criminally exorbitant amount of money for a lot of things that weren’t needed!!!.needless to say I will never be going back to BMW of Darien for servicing or a vehicle or anything else ever again. More

Annual service visit which was performed on time and Keith was a pleasure to deal with. Easy experience! Keith was a pleasure to deal with. Easy experience! More

Chris was great as was all the people who checked me in. Very professional and thoughtful. Very professional and thoughtful. More

Me gusta la atención que le dan alos clientes no importando las estratificaciones sociales la educación y amabilidad es con todos importando las estratificaciones sociales la educación y amabilidad es con todos More

BMW Darien is a well organized efficient dealer service for autos. They have a process that expedites the experience while clearly explaining their service for autos. They have a process that expedites the experience while clearly explaining their service More