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BMW of Darien - Service Center

Darien, CT

4.7
1,360 Reviews

1,360 Reviews of BMW of Darien - Service Center

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March 04, 2023

TJ was super knowledgeable and the service was perfect. Free courtesy rides and timely service. More

by Michael.Girondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

BMW of Darien responded

TJ and the team are always happy to help you out, Michael! Thanks for choosing BMW of Darien!

March 03, 2023

Excellent customer service and great communication. Above and beyond! Very happy with all of the work. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

BMW of Darien responded

Stephen, thank you for the review! We are so glad to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

March 03, 2023

Excellent service, I recommend this place to my friends because I got excellent service, you guys the best More

by Guilmarmarroquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

BMW of Darien responded

Thank you for your support of the BMW of Darien team! Until next time!

February 28, 2023

Service staff are knowledgeable and patient. The repair costs are high but they actively help control costs. Todays experience resulted in leveraging a maintenance plan to save significantly More

by Howard.lipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

BMW of Darien responded

Howard, thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

February 24, 2023

It’s efficiently run and customer friendly. Appointments easy to secure. Meets delivery expectations. Staff is great and courteous. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Darien. Safe travels!

February 24, 2023

Sales and service are always executed to the highest level of integrity and professionalism. Tom Telesco couldn't have been more concise and helpful. I especially appreciated the walk around video o More

by Bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
Feb 24, 2023 -

BMW of Darien responded

Thank you for the review! We are thrilled to hear that Tom and the BMW of Darien team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

February 23, 2023

Jamie was welcoming, prepared, professional and made my whole experience pleasant, providing a loaner and contacting me for pickup at time estimated. The service department was clean, buzzing and a joy to More

by Brucemor@42
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Feb 23, 2023 -

BMW of Darien responded

Thank you for the review, Bruce! We are so glad to hear that Jamie delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Darien!

February 22, 2023

Very happy with the level of service my service advisor provided Vince made it a point of keeping me informed what the issues were during the few days my car was being repaired My car is running fantasti More

by petergreenberg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

BMW of Darien responded

Thanks for the 5-star review of BMW of Darien, Peter. It is great to hear that Vince provided excellent communication and service. The team appreciates your support!

February 22, 2023

Quick turn around time. Efficient. Provides great communication through your the process. Kept me notified of all changes More

by Mmb0280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

BMW of Darien responded

Thanks for the 5-star review! We're happy to hear your visit with BMW of Darien went off without a hitch. See you next time!

February 22, 2023

Every experience ( purchase & service ) has been a good experience. Excellent follow up and communication is important and BMW of Darien has certainly paid attention to every detail More

by Razoo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

BMW of Darien responded

We aim to deliver communicative, seamless service, and we're thrilled this has been reflected in your experience! Thank you for supporting us with this positive review. We will pass your kind words along to our team at BMW of Darien!

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