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BMW of Darien - Service Center

Darien, CT

4.8
1,375 Reviews
Call Service Center (203) 656-1804

1,375 Reviews of BMW of Darien - Service Center

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April 05, 2023

They are always punctual and friendly . They always try to be as accommodating as possible. I moved out of state but come back when I can for great service! More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamilka
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Apr 06, 2023 -

BMW of Darien responded

Wow, this review is so touching, Stacey! We are honored to have you as a loyal customer--thank you for making the trip from out of state to choose BMW of Darien. It is our pleasure to accommodate and assist you. Take care until we meet again!

April 03, 2023

Scheduled routine maintenance for the next day. When I arrived, the process was very efficient. Service department turned the car around more quickly than I expected. Both the dealership overall an More

by jeffery.arnier
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Apr 04, 2023 -

BMW of Darien responded

Jeffery, thank you so much for stopping by to review Chris and BMW of Darien! We are delighted your service experience went off without a hitch. Take care!

March 28, 2023

Could not have been nicer or more efficient in dealing with my tire blowout emergency. More

by ngmatty
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

BMW of Darien responded

We are glad to hear that our team saved the day and got you back on the road quickly! Thank you for sharing this positive feedback with BMW of Darien.

March 25, 2023

Wonderful! From beginning til the end, BMW of Darien took care of everything! Couldn’t be happier! More

by driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
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Mar 27, 2023 -

BMW of Darien responded

We are delighted that you had such a positive experience from start to finish! Thank you for choosing BMW of Darien and for sharing your experience. Have a wonderful day!

March 24, 2023

From front desk greeting to the service advisor Vince, to the people that service your car and person who hands you the loaner car, superb service by the whole team! More

by andreasmessis
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

BMW of Darien responded

We appreciate your review of Vince and our team! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at BMW of Darien.

March 24, 2023

Great service. Always keeping me upto date. Jamie is a great rep and love dealing with him More

by Ozan.turan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

BMW of Darien responded

Jamie and the rest of the BMW of Darien team appreciate your 5-star review! Thank you for your support and we will see you next time!

March 23, 2023

Great Advisor. Thanks for the help today. No complaints. Recall replacement plus oil change service. More

by bajay88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Report | Print
Mar 24, 2023 -

BMW of Darien responded

We appreciate your positive feedback! Thanks, from your friends at BMW of Darien.

March 17, 2023

Vincent was great - very helpful, informative, and professional. My problem is with the car itself rather that the service I received from the dealer representative. More

by Rgmccarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

BMW of Darien responded

Vincent and the team are always happy to help you out! Thank you so much for supporting BMW of Darien and please let us know if you need anything at all!

March 16, 2023

Albano was very professional and communicative. Pleasure to work with. Will ask for him again. Thanks More

by DaveF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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Mar 17, 2023 -

BMW of Darien responded

Albano and the team look forward to working with you again down the road, Dave. Thanks for sharing this positive feedback with us here at BMW of Darien.

March 14, 2023

Honest, Easy to deal with and great customer service. BMW Darien is the way to go! More

by Patrickmcevoy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albano Kroj
Report | Print
Mar 14, 2023 -

BMW of Darien responded

Thank you for your confidence in our work! We appreciate your business and we look forward to welcoming you back next time. Safe travels from all of us at BMW of Darien!

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