BMW of Darien - Service Center

Thomas Telesco (TJ), my service engineer, made my experience at Darien BMW an absolute pleasure. He was polite, professional and completely understood what I needed, and clearly explained the steps experience at Darien BMW an absolute pleasure. He was polite, professional and completely understood what I needed, and clearly explained the steps leading to the return of my “perfect” car. I even had a key fob that had not been synched to my car (who knew you needed to synch your fob to your car!) and he quickly took it and out it in action! If I had to summarize today in a word - phenomenal - thank you TJ! More

Good communication, excellent feedback mechanism on service and good service. Nice follow thru post closure. service and good service. Nice follow thru post closure. More

Easy, quick and hassle free. I like how they communicate how the process is going with a video clip. That was creative and helpful. I like how they communicate how the process is going with a video clip. That was creative and helpful. More

Good things again and again. So nice. Deliver on promises. Easy to work with. Yes So nice. Deliver on promises. Easy to work with. Yes More

Jamie provided top notch service and addressed all of my cars needs on a prompt basis and with the highest level of professionalism. cars needs on a prompt basis and with the highest level of professionalism. More

BMW of Darien, is a fabulous dealership and the employees are very professional at there jobs. are very professional at there jobs. More

I have heard that BMW Darien was not as attentive to its customers as other BMW locations but was pleasantly surprised by my treatment and the candor of my service rep. I will be working with them more in t customers as other BMW locations but was pleasantly surprised by my treatment and the candor of my service rep. I will be working with them more in the future as a result. More

It was a grest experience. My appt was on a timely manner. They were very eficient and profesional atvthe front desk My appt was on a timely manner. They were very eficient and profesional atvthe front desk More

Easy to get an appt. Quick service. Good customer service staff. Reasonable cost. Convenient location. Nice waiting area. Overall good experience. Quick service. Good customer service staff. Reasonable cost. Convenient location. Nice waiting area. Overall good experience. More

They provided Great service and attention to customer needs and concerns. They were Very professional and friendly needs and concerns. They were Very professional and friendly More