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BMW of Darien - Service Center

Darien, CT

4.7
1,360 Reviews

1,360 Reviews of BMW of Darien - Service Center

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March 24, 2023

Great service. Always keeping me upto date. Jamie is a great rep and love dealing with him More

by Ozan.turan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

BMW of Darien responded

Jamie and the rest of the BMW of Darien team appreciate your 5-star review! Thank you for your support and we will see you next time!

March 23, 2023

Great Advisor. Thanks for the help today. No complaints. Recall replacement plus oil change service. More

by bajay88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Mar 24, 2023 -

BMW of Darien responded

We appreciate your positive feedback! Thanks, from your friends at BMW of Darien.

March 17, 2023

Vincent was great - very helpful, informative, and professional. My problem is with the car itself rather that the service I received from the dealer representative. More

by Rgmccarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

BMW of Darien responded

Vincent and the team are always happy to help you out! Thank you so much for supporting BMW of Darien and please let us know if you need anything at all!

March 16, 2023

Albano was very professional and communicative. Pleasure to work with. Will ask for him again. Thanks More

by DaveF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Mar 17, 2023 -

BMW of Darien responded

Albano and the team look forward to working with you again down the road, Dave. Thanks for sharing this positive feedback with us here at BMW of Darien.

March 14, 2023

Honest, Easy to deal with and great customer service. BMW Darien is the way to go! More

by Patrickmcevoy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albano Kroj
Mar 14, 2023 -

BMW of Darien responded

Thank you for your confidence in our work! We appreciate your business and we look forward to welcoming you back next time. Safe travels from all of us at BMW of Darien!

March 11, 2023

Good service and attention. First class. Very professional and impressive. They have done the job of a BMW recall. They have not pushed for additional services nor have charged More

by Wilmershaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

BMW of Darien responded

We are delighted to see that your experience was an excellent one! Thank you for supporting BMW of Darien and we will see you next time!

March 10, 2023

Christopher made everything very easy for me. The front counter girl had my paperwork all ready. Excellent service More

by Sandradominick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Mar 10, 2023 -

BMW of Darien responded

Thanks for the great review of BMW of Darien. Christopher will appreciate the shoutout!

March 10, 2023

Courteous valet service. Work done expeditiously and the video describing the assessment was very interesting. More

by acl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 10, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your support and hope to see you again at BMW of Darien!

March 07, 2023

Very well organized and good at keeping me informed. Service done on time as promised. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

BMW of Darien responded

We’re delighted to get your 5-star review. Thanks for working with us here at BMW of Darien.

March 06, 2023

Kept me apprised of what they were doing, didn’t try to sell services I didn’t need. A little expensive, but I guess you pay for the high touch service More

by Mreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Mar 07, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you again down the road!

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