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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews
Call Service Center (203) 656-1804

1,316 Reviews of BMW of Darien - Service Center

Sort by
November 05, 2024

Just great, and helpful, no need to go anywhere else for me or any of us. More

by elena.gazzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

BMW of Darien responded

Thanks for the wonderful feedback, Elena! We appreciate your trust in the BMW of Darien team and look forward to your next visit.

November 02, 2024

Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done More

by zcorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

November 01, 2024

Will always try to have a bmw so I can keep going here! They are wonderful! More

by Lillianaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Darien responded

We are so grateful to have earned your loyal business here at BMW of Darien. Thanks for being part of the BMW family!

November 01, 2024

Great customer service and very professional. My advisor Keith was very helpful and explained my repairs. More

by shonncrowe812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

BMW of Darien responded

We're delighted to hear that Keith provided you with excellent service at BMW of Darien. Thank you for sharing your experience!

October 31, 2024

Fantastically well run dealership! I have been using BMW of Darien for 30 years now! More

by david.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Oct 31, 2024 -

BMW of Darien responded

David, we're honored to have earned your longtime loyalty. Thank you for being a BMW of Darien customer!

October 26, 2024

Always excellent service and staff. Go the extra mile to communicate and provide excellent feedback. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

BMW of Darien responded

We are so happy that our BMW of Darien team earned your five stars. Thanks for your support!

October 22, 2024

Great service. I was also helped to put the app on my phone by the guy at the desk without an appointment. very happy with it More

by Ermelinda Beqiraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Oct 23, 2024 -

BMW of Darien responded

Ermelinda, we're delighted to hear you had a great experience at BMW of Darien and that our team could assist with the app setup. Thanks for sharing your feedback!

October 22, 2024

Keith is a superstar. Very accommodative and expedient. Makes Darien BMW awesome to work with More

by Condor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

BMW of Darien responded

We're elated that Keith has earned BMW of Darien your confidence! Thank you for the stellar review.

October 22, 2024

Very thorough and pleasant people at front desk . However I requested a free appraisal and it has been 24 hours with no response so have to mark down a star. More

by Rstrue123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear our front desk team made a positive impression, but we're sorry about the delay with your appraisal at BMW of Darien. We'll look into this to ensure someone reaches out to you soon, but in case we have trouble locating your contact information, please also reach out to me directly. Best, Trevor Martin - Service Manager - 203-662-2027

October 15, 2024

They were extremely helpful regarding the option to get a ride back and forth to my home as I couldn’t wait for a loaner car and my husband is unable to drive anymore. Also car running great with new front More

by faithalaie
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien could assist with your transportation needs and get your car running smoothly. Thank you for sharing this positive experience, and we're here if you need anything else!

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