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BMW of Darien - Service Center

Darien, CT

4.7
1,324 Reviews
Call Service Center (203) 656-1804

1,324 Reviews of BMW of Darien - Service Center

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March 10, 2023

Christopher made everything very easy for me. The front counter girl had my paperwork all ready. Excellent service More

by Sandradominick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Mar 10, 2023 -

BMW of Darien responded

Thanks for the great review of BMW of Darien. Christopher will appreciate the shoutout!

March 10, 2023

Courteous valet service. Work done expeditiously and the video describing the assessment was very interesting. More

by acl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 10, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your support and hope to see you again at BMW of Darien!

March 07, 2023

Very well organized and good at keeping me informed. Service done on time as promised. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

BMW of Darien responded

We’re delighted to get your 5-star review. Thanks for working with us here at BMW of Darien.

March 06, 2023

Kept me apprised of what they were doing, didn’t try to sell services I didn’t need. A little expensive, but I guess you pay for the high touch service More

by Mreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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Mar 07, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you again down the road!

March 04, 2023

TJ was super knowledgeable and the service was perfect. Free courtesy rides and timely service. More

by Michael.Girondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

BMW of Darien responded

TJ and the team are always happy to help you out, Michael! Thanks for choosing BMW of Darien!

March 03, 2023

Excellent service, I recommend this place to my friends because I got excellent service, you guys the best More

by Guilmarmarroquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

BMW of Darien responded

Thank you for your support of the BMW of Darien team! Until next time!

March 03, 2023

Excellent customer service and great communication. Above and beyond! Very happy with all of the work. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

BMW of Darien responded

Stephen, thank you for the review! We are so glad to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

February 28, 2023

Service staff are knowledgeable and patient. The repair costs are high but they actively help control costs. Todays experience resulted in leveraging a maintenance plan to save significantly More

by Howard.lipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

BMW of Darien responded

Howard, thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

February 24, 2023

Sales and service are always executed to the highest level of integrity and professionalism. Tom Telesco couldn't have been more concise and helpful. I especially appreciated the walk around video o More

by Bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
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Feb 24, 2023 -

BMW of Darien responded

Thank you for the review! We are thrilled to hear that Tom and the BMW of Darien team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

February 24, 2023

It’s efficiently run and customer friendly. Appointments easy to secure. Meets delivery expectations. Staff is great and courteous. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Darien. Safe travels!

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