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BMW of Darien - Service Center

Darien, CT

4.7
1,324 Reviews
Call Service Center (203) 656-1804

1,324 Reviews of BMW of Darien - Service Center

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April 27, 2023

Good communication, excellent feedback mechanism on service and good service. Nice follow thru post closure. More

by Ash83aqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Apr 27, 2023 -

BMW of Darien responded

Thanks for stopping by to leave our team five stars! We are delighted that you had an excellent experience and that you can rely on BMW of Darien to provide top-tier service. Take care and drive safely!

April 24, 2023

Easy, quick and hassle free. I like how they communicate how the process is going with a video clip. That was creative and helpful. More

by Sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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Apr 24, 2023 -

BMW of Darien responded

It's always a pleasure to deliver a seamless experience at BMW of Darien, Sam! We're so glad you've appreciated our videos and found them informative about the process. Safe travels, and we look forward to your next visit!

April 19, 2023

Good things again and again. So nice. Deliver on promises. Easy to work with. Yes More

by Screenname111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

BMW of Darien responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience. Drive safely, and we hope to see you back again at BMW of Darien!

April 14, 2023

Jamie provided top notch service and addressed all of my cars needs on a prompt basis and with the highest level of professionalism. More

by Blattandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

BMW of Darien responded

Thank you for sharing your experience at BMW of Darien! We are thrilled to hear that Jamie provided top-notch service during your visit. We're grateful for your support and trust in our business. Safe travels!

April 14, 2023

BMW of Darien, is a fabulous dealership and the employees are very professional at there jobs. More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Report | Print
Apr 19, 2023 -

BMW of Darien responded

We are grateful to have you as a client of BMW of Darien!

Apr 19, 2023 -

Cowboys Fan responded

Thank You, Van Crumbley

April 09, 2023

I have heard that BMW Darien was not as attentive to its customers as other BMW locations but was pleasantly surprised by my treatment and the candor of my service rep. I will be working with them more in t More

by eric.apfel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

BMW of Darien responded

Eric, thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

April 06, 2023

It was a grest experience. My appt was on a timely manner. They were very eficient and profesional atvthe front desk More

by gladysortiz2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk
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Apr 06, 2023 -

BMW of Darien responded

Our team sincerely appreciates your continued support! Thank you for choosing BMW of Darien!

Apr 07, 2023 -

gladysortiz2254 responded

The service at Darien BMW was very professional and very efficient. Jaime called me and sent me a video of my car as he was inspecting it. He really surprised me. I was not expecting that. Really great experience!

Apr 07, 2023 -

gladysortiz2254 responded

Great experience at Darien BMW and great service. Keep up with your great work Jaime.

April 06, 2023

Easy to get an appt. Quick service. Good customer service staff. Reasonable cost. Convenient location. Nice waiting area. Overall good experience. More

by Richboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

BMW of Darien responded

Thanks for the positive review of BMW of Darien, Rich! We are grateful to have you as a client.

April 05, 2023

They provided Great service and attention to customer needs and concerns. They were Very professional and friendly More

by Jkkrumpelbeck
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

BMW of Darien responded

Customer service is our priority, and we're thrilled this was reflected in your visit! Thanks for stopping by to leave us a positive review. - The BMW of Darien team

April 05, 2023

They are always punctual and friendly . They always try to be as accommodating as possible. I moved out of state but come back when I can for great service! More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamilka
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Apr 06, 2023 -

BMW of Darien responded

Wow, this review is so touching, Stacey! We are honored to have you as a loyal customer--thank you for making the trip from out of state to choose BMW of Darien. It is our pleasure to accommodate and assist you. Take care until we meet again!

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