BMW of Darien - Service Center

Easy to use service department. The extended warranty was honored without hesitation and a $2500 repair cost me $106.35 The extended warranty was honored without hesitation and a $2500 repair cost me $106.35 More

Great service; timely and courteous. Everyone I spoke with was pleasant and helpful. Thank you very much. Everyone I spoke with was pleasant and helpful. Thank you very much. More

Terrific service. The car was ready on time and they thoroughly explained all the work that was performed. The car was ready on time and they thoroughly explained all the work that was performed. More

The service person was not very helpful or available to respond to questions. I felt he did the minimum he could and did not provide good advice. I don’t like doing everything mostly by text. Phone calls w respond to questions. I felt he did the minimum he could and did not provide good advice. I don’t like doing everything mostly by text. Phone calls would have been preferred. More

Great quality! However, administrative procedures and personal service have been deteriorating recently and need improvement. However, administrative procedures and personal service have been deteriorating recently and need improvement. More

Chris has always been a big help to me. I was happy to see him back at Darien I was happy to see him back at Darien More

The service was great. Everything went smooth and easy. He took care of everything. Thank you. Everything went smooth and easy. He took care of everything. Thank you. More

Courteous, efficient and talented service department. The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the ori The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the original estimate. I would highly recommend BMW of Darien, CT service department. More

Courteous, efficient and talented service department. The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the ori The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the original estimate. I would highly recommend BMW of Darien, CT service department. More

Zero personal connection. They operate the service dept as if you aren’t even a person. Never used to be this way. Fully disappointed They operate the service dept as if you aren’t even a person. Never used to be this way. Fully disappointed More