1,323 Reviews of BMW of Darien - Service Center
Excellent - they found the problem, fixed it, and also found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). More
I have been having my car serviced by BMW of Darien for over two years and have been totally satisfied. Communication pre, during and post service has been excellent. over two years and have been totally satisfied. Communication pre, during and post service has been excellent. More
I dropped my car off for its first service today and Jaime was a great service advisor! You can clearly see his professionalism and passion for the BMW brand. He was super helpful in helping me understa Jaime was a great service advisor! You can clearly see his professionalism and passion for the BMW brand. He was super helpful in helping me understand what was being done to my vehicle and ensuring I was taking the right steps for the future health of my vehicle. I had an accident leaving my keys on the roof of my car and the service / parts department was able to turn around and deliver a new fob in less than 24 hours! Pretty impressive care from the entire team and I value the importance they put on communicating with their customers. Highly recommend visiting the service team at BMW Darien. More
Jamie was super helpful, knowledgeable and most of all nice! He explained everything to me and did an outstanding communicating with me throughout the time my car was serviced. nice! He explained everything to me and did an outstanding communicating with me throughout the time my car was serviced. More
Courteous, efficient, excellent service - big difference from other dealers I’ve been to - highly recommend! from other dealers I’ve been to - highly recommend! More
BMW of Darien was very efficient getting my brake pads replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. More
BMW Darien is exceptional dealership. The staff is friendly, professional and patient. Vincent, in the service department, is an amazing communicator. He is honest, provides a clear pictu The staff is friendly, professional and patient. Vincent, in the service department, is an amazing communicator. He is honest, provides a clear picture of what to expect with the service and when my vehicle will be ready for pick-up. I really appreciate the care and attention paid to my vehicle. Thank You! More