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BMW of Darien - Service Center

Darien, CT

4.7
1,362 Reviews
Call Service Center (203) 656-1804

1,362 Reviews of BMW of Darien - Service Center

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February 05, 2025

Everyone who works there could not be nicer. Jamie is the best. We talked to Ray about buying or leasing a 2025 X3. Best dealership around. Have owned at least 3 BMWs over the years. Thank More

by cindywoodward
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

BMW of Darien responded

Cindy, thank you for your kind words! We're delighted to hear that Jamie and Ray provided such a great experience at BMW of Darien. We appreciate your loyalty!

February 05, 2025

Jamie went out of his way to help me unlock my car. He even contacted someone to promptly come and manually open the car after all other attempts failed. He was very courteous and helpful. Much apprec More

by fortgang
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful and courteous service at BMW of Darien. Thank you for sharing your experience, and we're glad we could assist with unlocking your car!

February 04, 2025

Very smooth experience with having my car serviced. Nice people and teams did good work. More

by ndaless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

BMW of Darien responded

Thanks for leaving BMW of Darien a five-star review! We are glad that everything went smoothly. See you next time!

February 01, 2025

They are clean, prompt, courteous , and thorough and have the client’s best interest and values in mind. More

by khbarclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Gonzalez
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Feb 03, 2025 -

BMW of Darien responded

Thank you for recognizing the efforts of our team at BMW of Darien! We're delighted to hear that you appreciated our service and commitment to your needs. Looking forward to serving you in the future!

January 31, 2025

Jamie is excellent and very easy to work with. Responsible, with good communication skills. Would love to work with him in the future. More

by Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

BMW of Darien responded

Madhu, we're delighted to hear that Jamie provided you with excellent service at BMW of Darien. We look forward to assisting you again in the future!

January 30, 2025

Very professional, personable, and thorough. The overall environment of the dealership was well-kept, clean, and up ti date. More

by nickvitale
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

BMW of Darien responded

Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Darien provided a professional and welcoming environment. We appreciate your support and look forward to serving you again in the future!

January 27, 2025

We have bought all of our BMWs from Continental BMW in Darien. The team there are professional and customer service focused. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Monick is our sales person and she is fabulous!
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Jan 27, 2025 -

BMW of Darien responded

Tony, thank you for your continued trust in BMW of Darien! We're delighted to hear that our team's professionalism and customer service have made a positive impact on your experiences.

January 27, 2025

Took care of my car in the short time I had Available… very impressed with the service! More

by avecchiodesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

BMW of Darien responded

Thanks for the 5 star review. We hope to see you again at BMW of Darien!

January 25, 2025

Dan is the best for customer service. He kept me aware of what was going on the whole time. Appreciate the attention. More

by aimee.elsner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

BMW of Darien responded

Aimee, we're delighted to hear that Dan provided you with excellent customer service at BMW of Darien. Thank you for sharing your experience!

January 24, 2025

BMW of Darien is a fantastic dealership. My husband and I have purchased/leased cars with them for several years and bring our cars here for service. Highly recommend. They make things easy! More

by pollyg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

BMW of Darien responded

Thank you for your continued trust in BMW of Darien! We're delighted to hear that you've had such positive experiences with both our sales and service teams. We appreciate the recommendation and look forward to serving you again soon!

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