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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews
Call Service Center (203) 656-1804

1,316 Reviews of BMW of Darien - Service Center

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November 17, 2024

Daniel made my experience easy from beginning to end. Very pleased overall with the work. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

BMW of Darien responded

Julie we are delighted to hear that you had a smooth process thanks to Daniel at BMW of Darien! Thank you for your business!

November 16, 2024

Service advisor Keith is always very professional and courteous. His knowledge and experience is a great asset to BMW of Darien. He is a pleasure to work with when service is needed. More

by JABCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

BMW of Darien responded

We're delighted to hear that Keith's professionalism and expertise made your service experience at BMW of Darien a positive one. Thank you for recognizing his efforts, and we look forward to assisting you in the future!

November 15, 2024

My husband and I are pleased with the service you provided. Thank you very much. More

by Emmyk1913
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

BMW of Darien responded

Thanks so much, Emmy. We look forward to your next visit to BMW of Darien!

November 13, 2024

Excellent service. Very pleased. First rate service department. Daniel is a great asset to the company. More

by jeffmanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

BMW of Darien responded

We're delighted to hear that you had an excellent experience with our service department at BMW of Darien, Jeff. Daniel and the team are dedicated to providing top-notch service, and your feedback is greatly appreciated!

November 13, 2024

Keith was amazing from start to finish. He listened to my concerns and made my world complete again. My baby was in great hands and I was kept abreast the whole time. More

by LenaN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

BMW of Darien responded

Lena, we're delighted to hear that Keith provided such attentive service at BMW of Darien. Thank you for sharing your experience with us!

November 12, 2024

Great service. Nice people. They handled everything efficiently and in a timely manner. I was very pleased. More

by marjogold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with us at BMW of Darien! We're delighted to hear that our team provided efficient and timely service. We appreciate your support and look forward to serving you again in the future!

November 09, 2024

Service is amazing 👏. ..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass.. More

by annmariecoburn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

BMW of Darien responded

We're delighted to hear you had an amazing experience with us at BMW of Darien! It's great that our team and loaner vehicles made a positive impression. Thanks for the love, and we look forward to seeing you again!

November 08, 2024

Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

Perfect service as usual. My service advisor, TJ, was excellent at addressing any questions I had. I’ve been going to this dealership since 2011 and will continue to do so. More

by LeifW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Darien responded

Thank you for your continued trust in BMW of Darien! We're delighted to hear that TJ provided excellent service and addressed all your questions. Looking forward to seeing you again soon!

November 07, 2024

Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

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