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BMW of Darien - Service Center

Darien, CT

4.7
1,322 Reviews

1,322 Reviews of BMW of Darien - Service Center

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August 24, 2023

Everything about the service was excellent very professional stayed in close contact. I couldn’t be happier with a service. More

by Klejacq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

BMW of Darien responded

We're delighted to know you had an excellent experience with our service at BMW of Darien. Thank you for your kind words, and we look forward to serving you again in the future!

August 24, 2023

Svce advisor & staff are Very attentive, informative, and accomodating!! Overall an A+ experience with service.. More

by lonpatrick357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

BMW of Darien responded

We're glad to know you had an A+ experience with our service team at BMW of Darien! Thanks for the positive feedback about how attentive and informative they were. We appreciate it!

August 23, 2023

Thank you for the loaner car and fast BMW service. And Tnx to Jamie Gonzalez. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

BMW of Darien responded

Roman, thank you for stopping by to leave a positive review of Jamie and BMW of Darien!

August 23, 2023

Professional and courteous service. I have used this dealer for years and they never let you down. More

by Tony
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

BMW of Darien responded

We are happy to hear from you, Tony! Thank you for choosing BMW of Darien and for sharing your experience. Drive safely!

August 22, 2023

Jamie, as always, was excellent! Loaner car was great and really appreciated. Parts department was also great…had to get new tire. Took longer than I hoped, as it was busy. Loved More

by Ro
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

BMW of Darien responded

Ro, thanks for your feedback! We're glad to know Jamie and our parts department were able to assist you at BMW of Darien. Sorry about the wait time - we'll work on that. Enjoy your clean car!

August 22, 2023

Always very organized and responsive. I have bought 6 or 7 cars from them and they are the best dealer I have done business with. More

by ES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

BMW of Darien responded

We're delighted to know that you've had consistently positive experiences with us at BMW of Darien. Thank you for your continued trust and support in our dealership!

August 21, 2023

We spent 6 ½ hours in their waiting area. We needed a tire replaced and they had to find a dealer that had one. The problem was that they took over 3 hours to first look at our X3. When I bro More

by Jssclu
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Zarembski
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Excellent sales & service departments. Always a pleasure to deal with. They treat you with courtesy, care and respect. No surprises. More

by jameswsheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

BMW of Darien responded

James, we're glad to know you had a positive experience with our sales and service departments at BMW of Darien. We always aim for transparency and respect in all interactions. Thanks for the review!

August 17, 2023

Have encountered attentive, pleasant and efficient personnel throughout. In particular, great service from Sales associate Steve Kozlowski and service advisor Jaime Gonzalez More

by tg
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

BMW of Darien responded

We're glad to know our team, especially Steve and Jaime, provided you with great service at BMW of Darien. Thanks for sharing your experience!

August 16, 2023

Staff was professional and courteous, my car was serviced fairly quickly and the whole process was easy. Shout out to Dan Eager! More

by X3SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Eager, Brad
Aug 16, 2023 -

BMW of Darien responded

We're glad to know you had a smooth and efficient service experience at BMW of Darien! Thank you for giving Dan a shout-out!

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