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BMW of Darien - Service Center

Darien, CT

4.7
1,322 Reviews
Call Service Center (203) 656-1804

1,322 Reviews of BMW of Darien - Service Center

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September 21, 2023

BMW if Darien has a great Sales and Service. Steve in Sales is the best and the Service department is great too More

by mlobalbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

BMW of Darien responded

Thanks for the shout-out! We're glad to know that Steve and our service department at BMW of Darien met your expectations. We hope to see you back for any future automotive needs!

September 21, 2023

Very busy service dept. Need more service reps. Prefer phone calls, when car is ready. Not texts. More

by kathrynstewart16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

BMW of Darien responded

We are honored to receive your support. Thank you! - BMW of Darien Team

September 20, 2023

They are always professional and address and report back on any concerns I have. I have been a customer since 1996 and they have never disappointed me. More

by sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

BMW of Darien responded

We're delighted to know that you've been a satisfied customer since 1996 at BMW of Darien. We always strive for professionalism and address all concerns, so it's great to see this reflected in your experience, Sally.

September 20, 2023

Service was excellent. I am more than satisfied with my experience at BMW of Darien. More

by Kendrick465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

BMW of Darien responded

Your satisfaction makes our day! Thank you for trusting BMW of Darien with your vehicle's service needs.

September 14, 2023

Except for some confusion when I dropped my car off for service all was good More

by Harvbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

BMW of Darien responded

We are glad to hear that your overall experience was good. Thank you for your feedback and please don't hesitate to reach out if there is anything else we can do for you here at BMW of Darien.

September 12, 2023

Great dealership. Both sales and service. Barbara is a terrific sales person. Really like her More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

BMW of Darien responded

Thank you for leaving BMW of Darien this wonderful review and for trusting us with your business. It has been our pleasure to serve you! Barbara will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

September 11, 2023

Service was great, my rep Carolyn was awesome. She reached out to give me a status, without me having to reach out first. Answered all my questions. More

by myrth9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Rainville
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Sep 11, 2023 -

BMW of Darien responded

We're glad to know that Carolyn and our team at BMW of Darien provided you with great service! We appreciate your feedback and we'll make sure to share it with them. Thanks for choosing us!

September 08, 2023

Vince has done amazing job every time. He and the team makes it very convenient to pick up and drop off the car. Vince also responds quickly to texts - even during off hours. If I don’t More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

BMW of Darien responded

Edwin, we're delighted to know that Vince and our team at BMW of Darien have consistently provided you with top-notch service. We appreciate your feedback and the 5-star rating!

September 07, 2023

“Excellence” has this address in Darien. This BMW team is phenomenal. Thank you Carolyn and Trevor!!! More

by troyrbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn and Trevor
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Sep 08, 2023 -

BMW of Darien responded

Troy, we're delighted to know you had an excellent experience with Carolyn and Trevor here at BMW of Darien. Thanks for the high praise and kind words! Safe travels down the road!

September 05, 2023

Trevor Martin was incredible! !!!!! I I came In because my engine oil lite was on. Trevor immediately checked oil light and was able to have have my whole service for car as I wai More

by Norotonbay
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
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Sep 05, 2023 -

BMW of Darien responded

We're so glad to know that Trevor was able to assist you promptly and efficiently here at BMW of Darien. Thanks for the review, we appreciate it! Safe travels down the road and we hope to see you again in the future!

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