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BMW of Darien - Service Center

Darien, CT

4.7
1,322 Reviews
Call Service Center (203) 656-1804

1,322 Reviews of BMW of Darien - Service Center

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October 07, 2023

You the best you are a master of your craft I would like to continue cooperation with you More

by Natalya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Darien responded

Natalya, thank you for your confidence in BMW of Darien!` We look forward to assisting you for years to come.

October 06, 2023

Jaime was excellent. Communication was clear and prompt. Bill the Manager was terrific. The best. More

by tcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Darien responded

Thank you for sharing this praise for Jaime and Bill! We look forward to your next visit to BMW of Darien!

October 05, 2023

I really like getting the videos of the service showing the issues and/or where things are in good shape that justify the work needing to be done. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

BMW of Darien responded

Rob, we're glad to know you appreciate the video updates during your service visits at BMW of Darien. We believe in transparency and keeping our customers informed every step of the way!

September 29, 2023

Extremely professional and well organized. Went from drop off my car to my office via courtesy ride in 20 mins. Doesn't get better than that. More

by adamw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

BMW of Darien responded

Adam, we're glad to know you had such a smooth experience at BMW of Darien. We aim for efficiency and professionalism - happy to see it reflected in your visit!

September 27, 2023

Everything was done well, thorough and on time. No surprises. I will definitely be back. More

by mschepps101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

BMW of Darien responded

We appreciate your feedback! Thank you for choosing BMW of Darien. See you next time!

September 25, 2023

Excellent service. A wonderful experience. BMW of Darien is always pleasant and helpful. Thank you. More

by CtCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

BMW of Darien responded

We're so glad to know you had a wonderful experience with us at BMW of Darien! Our team is always here to provide excellent service. Thanks for your kind words and support!

September 22, 2023

Very accommodating professional courteous dealership went the extra mile and were very pleasant and efficient More

by karinverdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

BMW of Darien responded

Karin, we're delighted to know you had a pleasant and efficient experience at BMW of Darien. We always aim to go the extra mile for our customers! Thanks for your kind words.

September 22, 2023

Super accommodating whether you wait for your service or get a courtesy car. Warm and friendly and love that your car is nicely washed and cleaned upon pick up! Jaime is terrific!! More

by Rebecca jo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

BMW of Darien responded

Rebecca, we're delighted to know you had a positive experience with Jaime and our team at BMW of Darien. We always aim for top-notch service! Thanks for the review!

September 22, 2023

I have had excellent service here. Vince Pampena couldn't have been more helpful and polite. More

by jimbodeb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

BMW of Darien responded

Thank you for giving a shoutout to Vince and leaving BMW of Darien a five-star review!

September 22, 2023

My service was seamless. They picked up the car , left a loaner and returned the car within the work day More

by BMW customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

BMW of Darien responded

We're glad to know that you had a seamless service experience with us at BMW of Darien. We always aim for convenience and efficiency! Thanks for sharing your feedback, we appreciate it.

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