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BMW of Darien - Service Center

Darien, CT

4.7
1,360 Reviews

1,360 Reviews of BMW of Darien - Service Center

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February 15, 2025

BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! More

by krissycarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

krissycarboni responded

This is my 4th beemer from this dealership, I trust them and can’t ask for more than that! Excellent people, excellent service, excellent cars!!

Feb 17, 2025 -

BMW of Darien responded

Krissy, we're delighted to hear that your maintenance visit was pleasant and efficient at BMW of Darien! Thanks for sharing your experience with us.

February 13, 2025

Luigi was exceptional. His service was excellent and I would give a 5 star rating. More

by Ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

BMW of Darien responded

Thanks for sharing this praise for Luigi at BMW of Darien! Safe travels from the entire team.

February 12, 2025

Excellent and Successful Car service, very friendly staff with nice client focus and solutions. Definitely in the Top places to take care of my car. More

by Eduardo Torrealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The welcome Team, awesome as well
Feb 12, 2025 -

BMW of Darien responded

Eduardo, we're delighted to hear that you had an excellent experience with our team at BMW of Darien. Thank you for trusting us with your car service needs!

February 10, 2025

They were: On time. Efficient. Thorough. Courteous. Nice car wash! didn’t like the online scheduling though so had to call them directly to schedule. More

by Bayberrie
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're glad to hear that our team provided efficient and courteous service, including a nice car wash. We appreciate the feedback on online scheduling and will work to improve it. Safe travels!

February 09, 2025

I bought my car at BMW in Darien. 10 years ago and bring my car there for service. I could go to a garage…but would never get the same service and hospitality that I get from BMW of D More

by Phyllis.Summa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yussef Warde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Darien responded

Thank you for your loyalty over the years! We're delighted to hear that TJ and our team at BMW of Darien continue to provide top-notch service and hospitality. We look forward to serving you for many more years ahead!

February 08, 2025

They are very efficient and have great service. Service dept is very knowledgeable about the cars and problems More

by Grotan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that our service department at BMW of Darien impressed you with their efficiency and expertise. We appreciate your support!

February 07, 2025

Jamie at BMW of Darien went above and beyond in helping me understand and use all the features of my X3. His knowledge and expertise were very helpful and greatly appreciated!! More

by roschoenherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalaz
Feb 08, 2025 -

BMW of Darien responded

We're delighted to hear that Jamie provided such valuable assistance with your X3 at BMW of Darien. Thank you for sharing your experience!

February 05, 2025

BMW has done a great job and service for me. Their employees are kind, knowledgeable, experienced and relayed information that benefits the customers, so thank you for a a good job. More

by wave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're delighted to hear that our team provided knowledgeable and beneficial service. We appreciate your support and look forward to serving you again in the future!

February 05, 2025

Everyone who works there could not be nicer. Jamie is the best. We talked to Ray about buying or leasing a 2025 X3. Best dealership around. Have owned at least 3 BMWs over the years. Thank More

by cindywoodward
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

BMW of Darien responded

Cindy, thank you for your kind words! We're delighted to hear that Jamie and Ray provided such a great experience at BMW of Darien. We appreciate your loyalty!

February 05, 2025

Jamie went out of his way to help me unlock my car. He even contacted someone to promptly come and manually open the car after all other attempts failed. He was very courteous and helpful. Much apprec More

by fortgang
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful and courteous service at BMW of Darien. Thank you for sharing your experience, and we're glad we could assist with unlocking your car!