BMW of Darien - Service Center

Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More

I appreciated the updates via texts. The service manager was very accessible and responded quickly to my questions The service manager was very accessible and responded quickly to my questions More

My car AC stopped working since late 2021, previous diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I greatly appreciate their professionalism, clear communication and curtesy. I’m so thankful to have a working AC in the hot summer. All the staff at the service department are very friendly. More

Exceptional service, knowledgeable staff, and seamless experience - this dealership truly goes above and beyond. Highly recommended! experience - this dealership truly goes above and beyond. Highly recommended! More

Jaime Gonzalez was so wonderful. He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, h He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, helped explain features of our car that we didn’t know how to used and some we didn’t know we had. Next, Jaime set up my wife’s phone on apple car play, set her seat, mirrors and steering wheel positions and recommended we have the back hatch looked at during our next visit. Jaime could not have been better. My wife came home so happy which makes me happy. More

Great service ! X c c x cc c c x c c c c c x X c c x cc c c x c c c c c x More

Easy to get appointment; no need to wait for days. Professional and courteous throughout process. Professional and courteous throughout process. More

This location is my favorite. Always give great customer service. Jaime is an amazing sale rep. Always give great customer service. Jaime is an amazing sale rep. More

The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees professional. Incredibly friendly and helpful employees More

Great communication and excellent service. Love the video. Thank you for the loaner. No issues Love the video. Thank you for the loaner. No issues More