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BMW of Darien - Service Center

Darien, CT

4.8
1,421 Reviews

1,421 Reviews of BMW of Darien - Service Center

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July 16, 2025

Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More

by annmariecoburn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

BMW of Darien responded

We couldn’t be happier to learn that you enjoy working with Luigi and the BMW of Darian team so much! Thank you for being a loyal customer and for sharing your kind feedback. See you at your next visit!

July 14, 2025

I appreciated the updates via texts. The service manager was very accessible and responded quickly to my questions More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

BMW of Darien responded

Hi Gary, thank you for sharing your great review of our updates and communication here at BMW of Darien!

July 14, 2025

My car AC stopped working since late 2021, previous diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I More

by BlueJay
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience! We are thrilled to hear that Thomas and the team went above and beyond to deliver quality and professional work. We hope to welcome you back to BMW of Darien in the future.

July 13, 2025

Exceptional service, knowledgeable staff, and seamless experience - this dealership truly goes above and beyond. Highly recommended! More

by Nadejda Kostadinova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Darien responded

Thank you for trusting our team to get the job done, Nadejda! We are thrilled that you had a five-star experience with us, and we appreciate your business. We look forward to welcoming you back to BMW of Darien in the future!

July 12, 2025

Jaime Gonzalez was so wonderful. He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, h More

by Jane Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Darien responded

Jane, your review made our day! We are so glad that Jaime delivered a successful car-buying experience at BMW of Darien. Thank you for giving us your business and sharing your terrific feedback!

July 04, 2025

Great service ! X c c x cc c c x c c c c c x More

by Bekonrad4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Darien responded

Thanks so much for the review. We look forward to your next visit to BMW of Darien!

July 03, 2025

Easy to get appointment; no need to wait for days. Professional and courteous throughout process. More

by DY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Darien responded

We are happy to hear from you! Thank you for choosing BMW of Darien and for leaving a review. Drive safely!

July 01, 2025

This location is my favorite. Always give great customer service. Jaime is an amazing sale rep. More

by Munizmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Darien responded

Thank you for stopping by to leave BMW of Darien a wonderful review of Jaime!

June 30, 2025

The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees More

by lizsan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Darien responded

We're happy to hear that you had an excellent experience with our team at BMW of Darien! Thank you for highlighting the professionalism and friendliness of our staff. We look forward to serving you again in the future!

June 26, 2025

Great communication and excellent service. Love the video. Thank you for the loaner. No issues More

by Sandyhom001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Darien responded

Thanks so much for the 5-star review of BMW of Darien!