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BMW of Darien - Service Center

Darien, CT

4.8
1,382 Reviews

1,382 Reviews of BMW of Darien - Service Center

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April 24, 2025

Had another great experience as always with BMW of Darien. They are friendly, knowledgeable people who seem to care about their customers. The More

by Graffdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're delighted to know our team continues to provide friendly and knowledgeable service. We appreciate your support and look forward to seeing you again!

April 23, 2025

Filling special way to serve your client need to deal with the BMW for ever More

by Fsolo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Darien responded

We are so happy that our BMW of Darien team earned your 5 stars. Thank you!

April 23, 2025

Courteous service staff, service tech was very detailed with the service they performed and what they found during their inspection. Also setting up transportation to and from made it extremely helpful More

by Barry
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Darien responded

Barry, we're delighted to hear that our team at BMW of Darien provided you with detailed service and convenient transportation options. Thanks for the great feedback!

April 22, 2025

Outstanding service. The new area for service is efficient. They take care of you and keep in contact all day as the the status of your car More

by garyleob55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our service area and communication met your expectations. We look forward to assisting you again in the future!

April 21, 2025

Good service staff. Very accommodating. Friendly gave good recommendations happy with the services I received. More

by Db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

BMW of Darien responded

We're delighted to hear that our service staff at BMW of Darien provided you with accommodating and friendly assistance. Thank you for sharing your positive experience, and we're glad you're happy with the recommendations!

April 19, 2025

Excellent and professional service. Very well organized and responsive operation. Jamie was great with communication. More

by Alex.c.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Darien responded

Thank you for the fantastic feedback, Alex! We're delighted to hear that Jamie and our team at BMW of Darien provided excellent service. We appreciate your support and look forward to assisting you in the future!

April 19, 2025

Excellent and very professional service. . He was thorough and met my expectations. Keep up the good work. More

by Kathyfodor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Darien responded

Kathy, thank you for the kind words! We're delighted to hear that our team at BMW of Darien met your expectations. We look forward to serving you again in the future!

April 13, 2025

Even with the current construction the service was excellent. Courteous and helpful all the time More

by craigconoscenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

BMW of Darien responded

Thank you for reviewing BMW of Darien! Have a stellar day!

April 11, 2025

Super efficient service from scheduling to arrival and through to completion. The dealership is in the midst of a major renovation, but despite this, the process was seamless and very professional! Every More

by alisonzeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman whom answered my call after 5pm on Wednesday, 4/9th. Can’t recall her name but she was friendly, accommodating and eager to please! I got an appt to fix a recall issue the next morning.
Apr 14, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien, Alison! We're delighted to hear that our team provided efficient and professional service despite the ongoing renovations. We appreciate your patience and look forward to serving you in the future!

April 10, 2025

Thomas was excellent. He concisely explained the services being performed and the details of the extended maintenance plan. The technician was also excellent with his vid More

by Cathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

BMW of Darien responded

Cathie, we're delighted to hear that Thomas and our technician provided you with clear explanations and excellent service at BMW of Darien. Thank you for sharing your experience!