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1,316 Reviews of BMW of Darien - Service Center
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December 10, 2024
Came in for an oil change, picked up my car and noticed that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an ad that my car was still staying that I needed an oil change, when I asked why does it still say that I need an oil change I was told I had to pay an additional $85 to remove it. Total rip off. Not to mention on my way home from my appointment my car started overheating. My 3rd BMW and this is the worst BMW dealer. I will take the Trip and drive to BMW of Tenafly going forward. More
by Ge318
Employees Worked With
December 09, 2024
“Outstanding customer service, knowledgeable staff, seamless experience, and exceptional vehicles. A pleasure to work with!” seamless experience, and exceptional vehicles. A pleasure to work with!” More
by Mimmo0828
December 08, 2024
Our home dealerships. Really easy and smooth service. Jamie was extremely helpful throughout the process. Very happy about the experience. Really easy and smooth service. Jamie was extremely helpful throughout the process. Very happy about the experience. More
by G
Employees Worked With
December 03, 2024
Service staff is knowledgeable. Prices are exorbitant. $800.00 for a new battery? And I don’t need 15 words… Prices are exorbitant. $800.00 for a new battery? And I don’t need 15 words… More
by paulchennessy
December 03, 2024
Car service was performed well and included an undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. Most telling, my wife brought me to the dealership so I could pick up my BMW. While there, she noticed she had a total flat tire on her car. Despite the fact that the dealership was closing, 2 dealer employees volunteered to swap out the blown-out tire with our spare at no charge so we could be on our way on a cold night. Bravo! More
by Chris H
November 29, 2024
Keith was knowledgeable and patient. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. More
by DY
Employees Worked With
November 27, 2024
Service is super and employees polite and friendly. ..my salesman, Sebastian, is knowledgeable with explanations as well as suggestions...I always feel well taken care of. ..my salesman, Sebastian, is knowledgeable with explanations as well as suggestions...I always feel well taken care of. More
by Kathelily
Employees Worked With
November 26, 2024
Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. Luigi Devoto, great job guys ! Thank you so much. More
by Guillermo Bruzzone
Employees Worked With
November 23, 2024
Jaime is terrific! He remembers me & what is going on with my car. He's respectful & knowledgeable, doesn't get much better than that. I am grateful he is there to help He remembers me & what is going on with my car. He's respectful & knowledgeable, doesn't get much better than that. I am grateful he is there to help me. More
by carrierubinstein
Employees Worked With
November 20, 2024
Luigi and entire staff were very professional and courteous and knowledgeable. They took care of all my needs. courteous and knowledgeable. They took care of all my needs. More
by Lsweens18
Employees Worked With
