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BMW of Darien - Service Center

Darien, CT

4.7
1,320 Reviews

1,320 Reviews of BMW of Darien - Service Center

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January 09, 2024

My first service was exceptional. The team is very efficient, professional, and communicative. Great experience. More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

BMW of Darien responded

Millie, we're so glad to know your first service experience at BMW of Darien was exceptional! We appreciate the positive feedback about our team's efficiency and professionalism. Thanks for choosing us!

December 23, 2023

I had an issue with my BMW tire today. The company asked me to come in immediately and they took care of the flat as fast as they could. My car was back and running within three hours. I w More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

BMW of Darien responded

Maria, we're glad to know that our team at BMW of Darien was able to get your car back on the road quickly. We understand how important it is especially during a holiday weekend! Thanks for sharing your experience with us.

December 19, 2023

Always a pleasure to get my service at BMW of Darien. The service department is top of the line, the guys upfront are courteous and help in actively manner. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

Andrea, we're delighted to know you've had consistently positive experiences with our service department at BMW of Darien. Thanks for your kind words about the team!

December 19, 2023

Process was quick and easy thanks to jamie. Definitely the best advisor. Will always be requesting him from now on. Always keeps up and communicating on point. Thanks jamie More

by sakib.ali99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

We're delighted to know that Jamie provided you with such a seamless experience at BMW of Darien. We'll be sure to pass on your kind words and we look forward to assisting you in the future!

December 18, 2023

Technical adviser understood the problem and provided reassurance that I need not be concerned about correcting the parts that were faulty More

by nigelhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

Nigel, we're glad to know our technical adviser at BMW of Darien was able to provide you with the reassurance and solutions you needed. Thanks for sharing your experience!

December 18, 2023

Jamie was extremely hospitable. In addition, he was very knowledgeable and helpful in getting my warranty claim paid. More

by donalfredo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

We're glad to know Jamie was able to assist with your warranty claim at BMW of Darien. Thank you for the positive feedback!

December 15, 2023

Dealer handled all aspects of the service without any problems and communication was excellent as well More

by jpnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Darien responded

We're glad to know that you had a smooth experience with our service at BMW of Darien. Thanks for highlighting the excellent communication, we appreciate your feedback!

December 15, 2023

Excellent service. Very professional and personable service. Never hurried. Always takes the time to inform or explain to you and answer your concerns. The staff is v More

by rosemary.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi DeVoto
Dec 18, 2023 -

BMW of Darien responded

Rosemary, we're delighted to know you found our service at BMW of Darien professional and personable. Our team always aims to provide informative, respectful assistance without rushing. Thank you for your kind words!

December 14, 2023

Great service and informative of time and costs. Parts took longer than expected but had a loaner. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi
Dec 14, 2023 -

BMW of Darien responded

Lisa, thank you for leaving BMW of Darien a five-star review! We are thrilled that our team was informative and timely. Your patience with our parts order is appreciated, and if you need anything else, please let us know!

December 14, 2023

Fast efficient they were able to provide me with a loaner sans charge Car was quickly repaired and washed More

by MarkG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Darien responded

Mark, we're glad to know you had a quick and efficient experience at BMW of Darien. We always aim for top-notch service! Enjoy your freshly repaired and washed car!

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