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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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October 18, 2008

We followed a salesman there after having a very positive experience with him at Greenwich. Initially the service we were receiving was great, when Ron was there. Then, about two years ago, it changed dr More

by eherod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron
August 21, 2008

Horrific. Go elsewhere. Anywhere else. We purchased a few cars from this dealership and are still met with a very rude service staff, that is if you could even get an actual person on the phone. What a c More

by hedgefun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
August 13, 2008

I asked for a scheduled maintenance, they stuck me with an "Inspection II" service - $1,000 later ($600 of which was for labor, most of it just "inspecting" the car). I complained, but was yelled at by se More

by irish97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jill and Jeff
February 25, 2005

They seem to have a problem serving African Americans. xxxx poor attitude toward customers spending their hard earned money. They quoted one price for a part over the phone, then changed the price the fol More

by staragent
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy/Jeff
April 21, 2004

I have had a horrible experience with BMW of Greenwhich. I am 19 years old and they treat me horrible there. I wanted them to fix a problem with my car's engine, they didnt want to do it so the service wri More

by Dalton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron (service)
October 29, 2003

Just bought the new 745LI and it's been in the shop longer then I've own the car.They wanted to give me a Chrysler loaner car while I'm paying 1035.00 a month for a bmw.They don't treat you very well w More

by jenbillgolf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
everybody
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