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1,360 Reviews of BMW of Darien - Service Center
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December 07, 2019
Chris Legere was fantastic. Very responsive and professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. More
by pcalanca
Employees Worked With
Chris Legere
December 06, 2019
Great experience. Clean facility. Pleasant and responsive employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! More
by hkevryan
Employees Worked With
James Kavallines
December 01, 2019
Iffy service Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a stran Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a strange video talking about a POTENTIAL oil leak in the engine. What was that all about? Then they called saying the car is ready. They told me that they heard no noise at all. Hard to believe. I got into the car and the same noise was still there, only louder. After I complained, numerous service guys came out, listened, talked, but had no answer. But, they told me the car is fine to drive and I should just leave. ???? Anyway, I told them this needs to be fixed and left the car with them. They eventually fixed it and now it is quiet again. (something about the water pump). Terrible attitude all around, and I am very disappointed in that service. I have already looked at buying another BMW, but now have major concerns about this dealer's service department, because that will have something to do withwhere I buy my next car. More
by Omalita
Employees Worked With
Don't remember their names. Only Vince.
November 19, 2019
BMW Darien took my car in on rush basis same day due to red warning light..service advisor and phone rep both great and work done professionally and on time. red warning light..service advisor and phone rep both great and work done professionally and on time. More
by Djw
Employees Worked With
Frank Ciardullo
October 30, 2019
Thank you very much for everything, all the people who work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And to fix my car 🙏 work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And to fix my car 🙏 More
by Bruce233
Employees Worked With
Anthony on service
October 30, 2019
Thank you very much for everything, all the people who work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And thank you for fix my car . Thank you you An work are very friendly, they serve you well with a lot of education and respect, thanks BMW OF Darien And thank you for fix my car . Thank you you Anthony is my service good job More
by Bruce233
Employees Worked With
Anthony service
October 22, 2019
Great Service! I had my car serviced at BMW of Darien and everything was great. The Service Advisor Chris was courteous, kind, and thorough. I highly recommend them. I had my car serviced at BMW of Darien and everything was great. The Service Advisor Chris was courteous, kind, and thorough. I highly recommend them. Erik H. More
by Erik H.
Employees Worked With
Christopher Legere
April 15, 2019
Always a satisfied customer All the personnel at BMW of Darien are so friendly and helpful and really go out of their way to see that I am satisfied with the service. Barbara M All the personnel at BMW of Darien are so friendly and helpful and really go out of their way to see that I am satisfied with the service. Barbara Monick is very knowledgeable about the BMW products and I can always rely on her good judgement when ordering a new car. I feel very good and comfortable whenever dealing with Barbara. Peter Nalbantian always treats me like a king and goes above and beyond to take care of me and keeps me informed on what is done and the status of things when the car is there for service. What a team! More
by home
March 26, 2019
Great service thanks to Vince! Had a pungent smell in my car so I called BMW Darien who got me in right away. From scheduling to service they were very accommodating. I dealt with V Had a pungent smell in my car so I called BMW Darien who got me in right away. From scheduling to service they were very accommodating. I dealt with Vince Robustello who kept me updated on my car and was able to resolve the issue very promptly. Will definitely return and strongly recommend. More
by afoulds
Employees Worked With
Vince Robustello
January 16, 2019
Great, fast and fair price This was my first time at this location for service. I was greeted from the door with a big welcome. Staffs were attentive to my needs and Peter was e This was my first time at this location for service. I was greeted from the door with a big welcome. Staffs were attentive to my needs and Peter was excellent. Thank you for everything. See you on my next service. More
by Fpolica
Employees Worked With
Peter Nalbantian
