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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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January 14, 2020

I am always happy to have my car serviced at BMW of Darien! Christopher Legere in service is a pleasure to deal with and a credit to the Brand! More

by MLN576
Recommend Dealer
Yes
Employees Worked With
Christopher Legere
Jan 15, 2020 -

BMW of Darien responded

Thank you for doing business with us here at BMW of Darien. We are pleased to hear you say that you enjoy working with our service team! We will certainly let Christoper know that you appreciate his help!

January 14, 2020

BMW of Darien has amazing service. Fast, professional and courteous. Of all the cars I have owned this service department is by far the best! More

by tjm1017
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
Jan 14, 2020 -

BMW of Darien responded

Thank you for the 5-star review! We are happy to hear that our team provided the fast and courteous service we strive for at BMW of Darien. We look forward to your next visit!

January 13, 2020

Excellent service department. Excellent communication. Excellent service department. Excellent communication. Prompt, professional, knowledgeable and courteous from dropping off to picking up vehicle. More

by Vin Melia
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Jan 14, 2020 -

BMW of Darien responded

Hi Vin - Thank you for your wonderful feedback! We are very glad to have you as part of the BMW of Darien family and love that you can count on us for professional service, every time. Have a great day!

January 11, 2020

Exceptional customer service I travel68miles out of my Exceptional customer service I travel 68miles out of my way and out of the state I live in just to get serviced here. They are wonderful More

by Alishia82
Recommend Dealer
Yes
Employees Worked With
Vicent Rubistello, Frank Ciardullo
Jan 12, 2020 -

BMW of Darien responded

Thank you so much for making the extra-long trip from out of state to see us and we are very pleased to hear we delivered great service! We appreciate the review and thank you for choosing BMW of Darien.

January 03, 2020

Fully priced (when I die I want to come back as the P&L for a BMW parts counter) and not very fast. Loaner was nice but they sold it so I had to swap into a different loaner. More

by Person08
Recommend Dealer
No
Employees Worked With
Frank Ciardullo
December 27, 2019

Great place to service the car Trevor Martin and Nick Marotta helped take care of my car tire issue. amazing attitude and very helpful. They gave me multiple options to choose from More

by Kumaraguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
Dec 30, 2019 -

BMW of Darien responded

Kumaraguru, thank you for the five stars! We couldn't be happier to hear that Nick and Trevor helped you with your tire replacement. Providing our customers with exceptional service is our top priority at BMW of Darien, and we are proud to know that we lived up to our values. We look forward to your next visit!

December 07, 2019

Chris Legere was fantastic. Very responsive and professional. I very much appreciated shuttle service to and from my home. Excellent experience all around thank you. More

by pcalanca
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Dec 09, 2019 -

BMW of Darien responded

All of us here at BMW of Darien are so pleased to hear that you enjoyed working with Chris! We will be sure to share your kind words with him. We are looking forward to seeing you again!

December 06, 2019

Great experience. Clean facility. Pleasant and responsive employees. Communicative. Impressed by the video text messaging updating on car stats. Overall a very positive experience. The end !!! More

by hkevryan
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Dec 09, 2019 -

BMW of Darien responded

Thank you for the review. We are so pleased to hear that you enjoyed our facility. Ensuring that our customers are treated to communicative and responsive service is very important here at BMW of Darien, and we are glad that we fit the bill. We hope to see you again!

December 01, 2019

Iffy service Dropped car off for loud power surges when heater was on. They told me they knew all about it. (No loaner car until January) next thing I got a stran More

by Omalita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember their names. Only Vince.
November 19, 2019

BMW Darien took my car in on rush basis same day due to red warning light..service advisor and phone rep both great and work done professionally and on time. More

by Djw
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
Nov 19, 2019 -

BMW of Darien responded

We are so glad that our team could get you in for service quickly and address your concerns. Thank you very much for choosing BMW of Darien!

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