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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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February 12, 2020

Steve from sales is a pleasure to work with.Service Steve from sales is a pleasure to work with. Service Speedometer problems replaced under warranty. They always provide a exterior wash and inte More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Pampena, Vince Robustello
Feb 13, 2020 -

BMW of Darien responded

Kevin, thanks so much for taking the time to write BMW of Darien a five-star review! We're happy to hear that our team took care of you!

February 10, 2020

I had a very good experience with my recent service visit. James was professional and advised on upcoming needs to keep my vehicle operating properly. More

by C.C
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 10, 2020 -

BMW of Darien responded

Thank you so much for your 5-star review of BMW of Darien! We are thrilled you had a good experience working with James. We appreciate you taking the time to leave a review and we hope to see you again soon!

February 07, 2020

Outstanding service. Great communication. Tremendous follow this. Professional and courteous. What more could you ask for. Really great team. They delivered my car on time and exactly on the money. Vinc More

by jsequenzia
Recommend Dealer
Yes
Employees Worked With
Vince Robustello
Feb 07, 2020 -

BMW of Darien responded

Thank you for the five stars! We are proud to know that our team provided the professional and courteous service we strive for here at BMW of Darien. We will be sure to let Vince know that you appreciate his help!

February 06, 2020

Great customer service! My service advisor, Chris Legere kept me informed at every step, answered all my questions - great to deal with. Highly recommend BMW of Darien!!! More

by Kaz
Recommend Dealer
Yes
Employees Worked With
Chris Legere, Vince Robustello
Feb 06, 2020 -

BMW of Darien responded

We are so glad to hear that Chris kept you updated throughout your repair process with five-star service. Thanks so much for recommending him and BMW of Darien! We look forward to your next visit with us.

February 06, 2020

Courtesy and respect to the customer is priority. Service area is clean and caters to the customer. Service personnel are very personable and listen to your issues More

by Joecon754
Recommend Dealer
Yes
Employees Worked With
James in service
Feb 07, 2020 -

BMW of Darien responded

Thank you for taking the time to review BMW of Darien. Our team is committed to 100% customer satisfaction and it's great to know that came through to you. We look forward to working with you at your next service visit!

February 05, 2020

They were very honest and got me right in when I had an issue with my radio. I highly recommend them they are honest and trustworthy and not looking to upsell you anything. More

by Natems2011
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello
Feb 05, 2020 -

BMW of Darien responded

Thank you for taking the time to review BMW of Darien. We are happy to hear that our team took care of you and fixed your vehicle's radio. We are happy to have you as a customer!

February 05, 2020

Excellent service and communication. Able to accommodate with loaner; efficient fast service done in a day. Car returned spotless, inside and out, and it was filthy. Service rep Frank was professional and k More

by Saintly007
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
Feb 06, 2020 -

BMW of Darien responded

Thanks for taking the time to leave us a review! It makes our day to know you enjoyed your visit with our service team. On behalf of everyone at BMW of Darien, we wish you safe driving!

February 03, 2020

BMW Service BMW Darien service is simply the best. Very easy to make an appointment, in fact they de4alership called me when my oil light went on. I waited in the More

by anthony.britton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James?
Feb 03, 2020 -

BMW of Darien responded

Anthony, thank you for taking the time to write us a review! At BMW of Darien, we are devoted to providing top-notch service for you, and your vehicle!

January 31, 2020

Great experience and exceptional staff! Came in for the yearly service and they explained everything in detail and answered all of my questions. Now I’m considering leasing my next vehicle from them too. More

by prbrahmania
Recommend Dealer
Yes
Employees Worked With
Vince Robustello
Feb 07, 2020 -

BMW of Darien responded

A big thanks for the 5 stars from all of us here at BMW of Darien! It always makes us smile to receive kind feedback about our staff and we're delighted to hear that our team took such wonderful care of you during your annual service visit. We appreciate your business and we hope to work with you down the road!

January 29, 2020

Trevor and Vince at BMW Darien Service are always EFFICIENT and FAIR when handling the maintenance needs of my X5. With almost 90,000 miles proving its best to keep a car well maintained. More

by Mike P.
Recommend Dealer
Yes
Employees Worked With
Trevor Martin, Vince Robustello
Jan 30, 2020 -

BMW of Darien responded

Mike, thank you for taking the time to review BMW of Darien. We are happy that our team took care of you. We are always here for anything your BMW X5 needs!

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