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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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February 23, 2020

Very thorough! Everyone was very nice and patient to explain things and no pressure to do something I wasn’t interested in doing thank you More

by merdbach
Recommend Dealer
Yes
Employees Worked With
Ernest Orozco, Frank Ciardullo
Feb 24, 2020 -

BMW of Darien responded

Thank you for reviewing BMW of Darien. We're happy to hear that our team took care of you during your service visit!

February 19, 2020

I only take my car to the Darien BMW dealer and every visit is perfect. The service is exceptional and my car is always fixed the 1st time. Frank Ciardullo is my service advisor who is terrific and exp More

by FreyLaw
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo, Vince Robustello
Feb 19, 2020 -

BMW of Darien responded

Thank you for taking the time to write us a review! We're thrilled to hear that our team earned your business. All of us at BMW of Darien look forward to working with you at your next visit!

February 19, 2020

First service visit First visit and used for service. Very organized and I was waited on promptly. Nice customer lounge area with WiFi and snacks. Excellent reporting on More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Feb 19, 2020 -

BMW of Darien responded

Mike, thanks so much for taking the time to leave BMW of Darien a five-star review. We're thrilled to hear that you enjoyed your visit with us!

February 19, 2020

Everyone was very professional. My car was serviced very well and returned to me washed/cleaned and in perfect shape. Very happy with my visit to BMW Darien Service! More

by Debbie.eagan3
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 19, 2020 -

BMW of Darien responded

Debbie, thank you for taking the time to leave BMW of Darien a five-star review! We're so happy to hear that our service team earned your business!

February 17, 2020

Outstanding experience Took my car to service. Very smooth and courteous process. I'm always impressed by people's professionalism, friendliness, and by a very efficient ope More

by okunevsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 17, 2020 -

BMW of Darien responded

Thank you for coming to BMW of Darien for your auto needs! We are so happy to hear that you received professional service from our team.

February 17, 2020

Janes was very professional and knowledgeable Made the Janes was very professional and knowledgeable Made the process painless. The video review was a good touch. It was a pleasure having my car service More

by CLondon
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 18, 2020 -

BMW of Darien responded

Thanks so much for taking the time to write us a review! At BMW of Darien, we strive to provide outstanding customer experiences and we're so happy that came true for you!

February 15, 2020

Brought my 2016 BMW in for annual warranty maintenance. Service was quick and efficient and I especially enjoyed getting a video of my inspection going over everything from tire tread to brake pad conditio More

by Andreozzi.jesse
Recommend Dealer
Yes
Employees Worked With
Vince Pampena,
Feb 17, 2020 -

BMW of Darien responded

Andreozzi, thank you for taking the time to leave BMW of Darien a positive review! We're happy to hear that our team kept you involved during your service visit. All of us look forward to taking care of you, and your 2016 BMW in the future!

February 14, 2020

Excellent service. People are very courteous, professional, knowledgeable, you you could to help. It was easy to make an appointment with the loan. The car was returned washed and cleaned. pleasu More

by Okunevsky
Recommend Dealer
Yes
Employees Worked With
James, Vince Robustello
Feb 17, 2020 -

BMW of Darien responded

Thanks so much for taking the time to write BMW of Darien a five-star review. We're thrilled to hear that our team made your visit an enjoyable experience!

February 14, 2020

Anther great experience BMW Darien continues to provide reliable and courteous service. We have been a customer for several years, and BMW Darien never disappoints. Thank y More

by ebaryn13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony -
Feb 14, 2020 -

BMW of Darien responded

Thank you for the review! We are so glad our team provided the reliable and courteous service we expect here at BMW of Darien. We are grateful for your continuing business here, and we look forward to your next visit!

February 13, 2020

Chris my service person does a great job.He advises me Chris my service person does a great job. He advises me on warranty expiration and had my loaner ready; got everything fixed. Chris’ TLC is what mak More

by Drkeresey
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Feb 13, 2020 -

BMW of Darien responded

We appreciate you stopping by to review BMW of Darien! We're proud of the great service team we have here and it's fantastic to hear that you always enjoy working with Chris. We know he'll be as touched as we are by your kind words. Thanks for the great feedback!

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