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BMW of Darien - Service Center

Darien, CT

4.7
1,367 Reviews

1,367 Reviews of BMW of Darien - Service Center

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July 18, 2020

Great service as usual. I loved the valet pick up/drop off service. Valet driver was great. Barbara was great she communicated everything about my service appointment and kept me in the loop. I really lik More

by bambilicous
Recommend Dealer
Yes
Employees Worked With
Barbara Nesi
July 11, 2020

Your service yesterday was outstanding in every respect. All that was needed done was done efficiently. Frank Cardullo was very efficient; quite cordial. My wife, Angela Rossetti, was very pleased by the se More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
July 09, 2020

BMW Darien always is fast friendly and efficient in the way they handle maintenance. I get a new loaner and my car back in a half day. They are the best. More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
July 09, 2020

Very efficient process checking in and out. It was in for oil service but they did an inspection with video for potential issues. Very helpful. More

by jmcandrew17
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
July 08, 2020

Very courteous, professional service. I was impressed and will make this BMW Service Center my home vase for Service now. I loved the texted communications and regular updates without my prompting them. More

by Camille D
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
June 29, 2020

Thanks James for taking care of the service and fixing the Check Engine Light. Everything were taken care of professionally and on time. Would recommend James and revisit for any servicing in future. More

by Binamra
Recommend Dealer
Yes
Employees Worked With
James Kavallines
June 26, 2020

The service was cordial and exceptional from start to finish. Was able to get a loaner car and in the afternoon, full service was completed on schedule. Great dealership and keep up the great work. More

by d.bodick
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
June 24, 2020

Vince helped me for the car service this time around - great service, patient and helpful. I was not able to be at the service center at the time, he explained everything via phone - clear and concise. Th More

by mdz8868
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

James was very helpful and the open communication was much appreciated!! I also appreciated the detailed video sent explaining what was done to my car. More

by mer288
Recommend Dealer
Yes
Employees Worked With
James Kavallines
June 12, 2020

They have a great service center. I’ve worked with a couple wonderful salespeople over the years. Not as the fond of the owner,/management team. More

by TGM
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rony Gonzalez, James Kavallines
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