BMW of Darien - Service Center

Everything went very well. Pick up in the morning was on time. Plenty of notifications and prompt delivery. First time using Frank and he did a great job. time. Plenty of notifications and prompt delivery. First time using Frank and he did a great job. More

Outstanding service even in these pandemic times. Service agent Vince was thorough and kept me updated on all necessary repairs and costs. Turned out to be an issue covered under warranty and there were no p agent Vince was thorough and kept me updated on all necessary repairs and costs. Turned out to be an issue covered under warranty and there were no problems with the coverage. Thanks bmw! More

Car was brought in for oil change and needed front brakes. James discusses what was going to be done, said hoped to have it done by 5 same day and would call when finished. Called at 3:30 and said c brakes. James discusses what was going to be done, said hoped to have it done by 5 same day and would call when finished. Called at 3:30 and said car was being finished up. More

Received good servicePart that was to be in stock was Received good service Part that was to be in stock was not and had to be ordered Will return when part arrives Thank you very much Received good service Part that was to be in stock was not and had to be ordered Will return when part arrives Thank you very much More

Excellent understanding and follow through. Covid 19 protocol are excellant. Anthony took ample time and was thorough understanding what need to be accomplished. Very pleased. protocol are excellant. Anthony took ample time and was thorough understanding what need to be accomplished. Very pleased. More

Great service, interface with insurance company, communication with customer. Efficient checkout. Coronavirus customer and employee safety precautions. Excellent weather and I can’t think of more. communication with customer. Efficient checkout. Coronavirus customer and employee safety precautions. Excellent weather and I can’t think of more. More

I highly recommend this dealership for many reasons! The Level of communication, attention to details and Customer services! My car is always done on time and always on point! My service advisor is very Level of communication, attention to details and Customer services! My car is always done on time and always on point! My service advisor is very professional and have great communication skills. The entire staff if very friendly! Love this place More

Darien BMW Service department is the best! They are extremely accommodating and keep you informed throughout the process. From scheduling, to valet pickup/drop off, to the detailed inspection video and extremely accommodating and keep you informed throughout the process. From scheduling, to valet pickup/drop off, to the detailed inspection video and everything in between, I couldn’t ask for more! More

I have bought 4 cars from this dealership over a 20 plus year time span. Everything and everyone always excellent. Would strongly recommend to all. year time span. Everything and everyone always excellent. Would strongly recommend to all. More

Excellent service. Everything was very well organized when I arrived to drop off my car. The video of the inspection and Steve’s explanation were extremely helpful. The communications were timely so I kn when I arrived to drop off my car. The video of the inspection and Steve’s explanation were extremely helpful. The communications were timely so I knew exactly what was going on and when I could pick up my car.The loaner was impeccable. More