BMW of Darien - Service Center

Excellent service. Couldn’t be happier . They have taken the vivid-19 situation very seriously and had curbside drop off and pick up so I felt safe going the vivid-19 situation very seriously and had curbside drop off and pick up so I felt safe going More

Very professional and great service. He always called to ask and provide very good advice. Customer didn’t feel pressured and pushed. They are doing great service dusting this crazy time ask and provide very good advice. Customer didn’t feel pressured and pushed. They are doing great service dusting this crazy time More

I’ve never had an issue with the service team - they go above & beyond & do quality work. Pricing is competitive & location to my home is convenient above & beyond & do quality work. Pricing is competitive & location to my home is convenient More

I took advantage of the free at home pick up and drop off for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in the car (contact less) and picked up my vehicle (fully protected wearing masks and gloves) and preformed the oil changed as I requested. They even have a promotion going on for a full synthetic oil change service with premium BMW oil filter for only $59.95. My service representative kept me up to date periodically through out day via text/phone. The mechanic doing the servicing sent me a video of under my car and hood to show items/parts that were okay other items that would eventually need to be looked at or replaced as a recommendation (No extra services were forced upon me). After the service was completed, I paid over the phone and the vehicle was delivered back to my home with in the day. Highly recommend. More

$8000 in misc. repairs recommended on a X5 treated well for 50,0000 miles is a good reason not to recommend BMW or dealership. Gaskets and parts should have lasted much longer, at least as long as cars hal for 50,0000 miles is a good reason not to recommend BMW or dealership. Gaskets and parts should have lasted much longer, at least as long as cars half as expensive as my BMW. Also, recommended repairs can done for about half the price or less at other garages I’m sure. More

During this difficult time, my family really appreciated BMW of Darien’s pick up and delivery of car. James did an excellent job managing the service. While my car was there for seasonal tire exchange, Tony BMW of Darien’s pick up and delivery of car. James did an excellent job managing the service. While my car was there for seasonal tire exchange, Tony inspected my vehicle promptly and caught a couple of problems. He saved me money by making a repair on one of the parts instead of replacing it. James kept me apprised throughout and facilitated an efficient and successful service. More

Great service! Quick and convenient. Way better than my old Audi. Thanks guys I would highly recommend the entire team. The text service and pay online made it really easy old Audi. Thanks guys I would highly recommend the entire team. The text service and pay online made it really easy More

Anthony and Yussef were very professional, friendly and knowledgeable. They worked with me and answered all my questions. I look forward to my next visit and would definitely recommend them knowledgeable. They worked with me and answered all my questions. I look forward to my next visit and would definitely recommend them More

This is my first time coming to this dealership as I am a new BMW owner. I came here for service and in this pandemic we are in, this dealership is taking the safety of its consumers with major importance. A new BMW owner. I came here for service and in this pandemic we are in, this dealership is taking the safety of its consumers with major importance. Also my direct contact, my advisor James was on point from beginning to end ensuring he was providing the best advice as possible along with my inspection of my vehicle by Joe Z. who extremely thorough in his report and findings about my vehicle. Thank you guys for providing a great experience in spite of restrictions due to this crisis we are currently in. More