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BMW of Darien - Service Center

Darien, CT

4.7
1,298 Reviews

1,298 Reviews of BMW of Darien - Service Center

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April 17, 2024

I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap More

by Priscilla Toumey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

BMW of Darien responded

Priscilla, it's great to know that you've had such positive experiences with our service staff at BMW of Darien. We're here to make sure your car is in top shape and all your questions are answered. Thanks for trusting us with your fifth BMW!

April 16, 2024

Car was towed in on Saturday afternoon. Thanks to Vince, repairs were made quickly on Monday, and car was ready for pickup. More

by gspieler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

BMW of Darien responded

We're glad to know that Vince and our team at BMW of Darien were able to get your car repaired quickly! Thanks for the positive feedback, we appreciate it!

April 16, 2024

James Gonzales one of the best. .He is very good at his job., very talented and very knowledgeable about all things you need.. More

by Tamar0867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

BMW of Darien responded

We're so glad to know that James provided you with excellent service at BMW of Darien! It's great to have such knowledgeable team members. Thanks for the positive feedback!

April 16, 2024

TJ and Jaime were a delight to deal with. Great and fast service was provided. More

by shahmir.naeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

BMW of Darien responded

Shahmir, thank you for leaving BMW of Darien a five-star review! We are thrilled that TJ and Jaime were a pleasure to work with. See you down the road!

April 15, 2024

What a good service advisor . Jaime Gonzalez Has helped me with my previous BMW also guided me to a good salesman to trade in my bmw and get a new one based on his recommendation More

by Salomekniazeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

BMW of Darien responded

We're so glad to know that Jaime was able to assist you with your BMW needs at our Darien location. We hope you're enjoying the new ride!

April 12, 2024

Another outstanding service visit! Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed righ More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

BMW of Darien responded

Dan, we're so glad to know that Vince and the rest of our team at BMW of Darien provided you with outstanding service. We strive for excellence in all areas, from communication to repairs. Thanks for your support!

April 11, 2024

Everything, everyone excellent. Love my car, love your apprentice the loaner. also, communication was first class. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

BMW of Darien responded

Rob, we're so glad to know you had an excellent experience with us at BMW of Darien. We strive for top-notch communication and it's great to see that reflected in your visit. We are here for anything else you might need down the road!

April 08, 2024

I have been going to this dealership for many years and the service has always been impeccable. More

by Ana Cristina
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

BMW of Darien responded

Ana, we are glad to hear that our team has taken excellent care of all of your service needs. Thanks for choosing BMW of Darien!

April 05, 2024

Prompt thorough service - very impressed with quick turnaround and how helpful the team was. Will def be a repeat customer More

by LizzieHendie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

BMW of Darien responded

Lizzie, we're delighted to know you found our service at BMW of Darien prompt and thorough. We are here for any of your future needs!

April 04, 2024

I'm very happy with the service and Vincent my service advisor was very knowledgeable in helping me. More

by Richjean39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

BMW of Darien responded

We're glad to hear you had a positive service experience with Vincent from our BMW of Darien team! Thanks for sharing this review with us.

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