BMW of Darien - Service Center

I had to cancel my service--air bag replacement-- at least two times, but the representative always made an effort to accommodate my schedule. Upon arrival, on the day of the appointment, the individua least two times, but the representative always made an effort to accommodate my schedule. Upon arrival, on the day of the appointment, the individuals that greeted me were courteous and knowledgeable. I got a loaner, which was great, and my car was washed. Thank you. More

Every time I go there, I’m greeted with friendly, knowledgeable, and helpful people who always treat others with respect. It is always a pleasure whenever I have to bring my car in for service. Octav knowledgeable, and helpful people who always treat others with respect. It is always a pleasure whenever I have to bring my car in for service. Octavio is a gem! More

Great experience and convenient. The texting all along made it all very convenient. Anthony is always helpful and efficient. The gentleman in the front for checking me in is great always. made it all very convenient. Anthony is always helpful and efficient. The gentleman in the front for checking me in is great always. More

Always the best from a 20 year plus clientService was Always the best from a 20 year plus client Service was prompt thorough and efficient with no surprises. Delivered spotlessly clean on time just a Always the best from a 20 year plus client Service was prompt thorough and efficient with no surprises. Delivered spotlessly clean on time just as promised. More

Excellent customer service. Truly dedicated to promptness, attentiveness, follow through and explaining issues with the car. Thank you Vincent for your service to us this week. promptness, attentiveness, follow through and explaining issues with the car. Thank you Vincent for your service to us this week. More

My service visit to BMW of Darien went incredibly smoothly, the staff was professional and polite and Vincent was a pleasure to work with. Can’t recommend more highly. smoothly, the staff was professional and polite and Vincent was a pleasure to work with. Can’t recommend more highly. More

Very impressed with how efficient the process is. Staff is cordial and friendly. Everyone was wearing masks when walking around and the place looks and feels clean is cordial and friendly. Everyone was wearing masks when walking around and the place looks and feels clean More

It was very easy to make an appointment. Loaner car process was great. They kept me advised as to progress of the repairs. Picking up my vehicle was also a fast and easy process. process was great. They kept me advised as to progress of the repairs. Picking up my vehicle was also a fast and easy process. More

Very efficient and friendly. I really like the atmosphere. With the Covid 19 it was a place I felt very safe. Masks were worn by everyone and distances were well marked atmosphere. With the Covid 19 it was a place I felt very safe. Masks were worn by everyone and distances were well marked More

Dropped my car off for normal service, received message that I needed brake pads, rotors and tail light assembly. Just wish I had be forewarned as to how much this was costing. We’ve owned many BMWs, al that I needed brake pads, rotors and tail light assembly. Just wish I had be forewarned as to how much this was costing. We’ve owned many BMWs, all bought through this dealer and would have thought courtesy would be to let me know price tag without my asking, More