Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,367 Reviews of BMW of Darien - Service Center
Sort by
October 12, 2020
For 8.5 years I’ve been at BMW Darien. I had a horrendous experience with Liz Escobar. Sebastian Mortenson was there to help out when it went bad discussing the service review. experience with Liz Escobar. Sebastian Mortenson was there to help out when it went bad discussing the service review. More
by Jubrocki
October 10, 2020
Excellent experience . I brought the used car I bought from BMW of Darien for service. They were great. I had a complete safety check, fall service and the car was washed and vacuumed. from BMW of Darien for service. They were great. I had a complete safety check, fall service and the car was washed and vacuumed. More
by continentalstables
Employees Worked With
Frank Ciardullo
October 09, 2020
Superb service in every way. I used the valet service and it was flawless. My car was picked up and returned with clear communication on the timing and it could’nt have been easier! it was flawless. My car was picked up and returned with clear communication on the timing and it could’nt have been easier! More
by Tennisnutmom
Employees Worked With
October 09, 2020
Excellent. Especially the man at the front desk. So polite, professional and courteous. The service department went out of their way to service my car when I showed up for my appointment on the wrong d polite, professional and courteous. The service department went out of their way to service my car when I showed up for my appointment on the wrong day. So helpful. More
by cacasey
Employees Worked With
Liz Escobar
October 08, 2020
Polite, efficient, clean, thorough service. This is the best dealership I have ever been to! And I loved the new video clip that I receive about my car. It takes the mystery away. best dealership I have ever been to! And I loved the new video clip that I receive about my car. It takes the mystery away. More
by Beth D.
Employees Worked With
Other Employees :
Ladies at the front desk and the check-in gentleman, Vince Robustello
October 08, 2020
I was please with the service. My car was ready as promised. The staff was efficient and practiced safe distancing and we masks. They offered me a ride to and from my house since there was no loaner promised. The staff was efficient and practiced safe distancing and we masks. They offered me a ride to and from my house since there was no loaner available. More
by Janet
October 08, 2020
They were great and found a vehicle for me to borrow even though I didn’t reserve one. It was also super easy communicating via text though I didn’t reserve one. It was also super easy communicating via text More
by ben
Employees Worked With
October 08, 2020
Always helpful, knowledgeable and excellent service and repair. The sales department is equally as good. We have purchased 6 cars at BMW of Darien and would go nowhere else.. repair. The sales department is equally as good. We have purchased 6 cars at BMW of Darien and would go nowhere else.. More
by RBA
Employees Worked With
Frank Ciardullo, Anthony Fischetti
October 07, 2020
All staff are courteous, polite and friendly. Appointments are kept on time. My car was returned clean, serviced on time. A truly positive experience. Thanks! Appointments are kept on time. My car was returned clean, serviced on time. A truly positive experience. Thanks! More
by andersblomgren61
Employees Worked With
Frank Ciardullo
