Back

BMW of Darien - Service Center

Darien, CT

4.7
1,367 Reviews

1,367 Reviews of BMW of Darien - Service Center

Sort by
October 23, 2020

The dealership is very well set up to protect the customers and employees from exposure to COVID. The service staff was efficient and courteous. I was given a ride from the dealership to my office in More

by Dr. H-H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the guys who drove me to work & brought me back to BMW were excellent. The car wash was fabulous.
October 22, 2020

Frank was very helpful and good communication throughout the process and very informative on what needed to be done and what my options were for service. More

by Ceruocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 21, 2020

Every visit to BMW of Darien is productive and pleasant! Regardless of how busy my service advisor Anthony Fischetti is, he is so patient, polite and knowledge!! Wow!! Everyone from start to finish makes m More

by Piera117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
October 20, 2020

My Service Advisor was Frank and I have worked with him a few times in the past. Very knowledgeable and professional. Great experience and service. More

by Cvissicchio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yussef Warde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
October 19, 2020

Great service. Fast, accurate and on time! They take good care of my care and explained through fully the services to be done for the car More

by pfont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 19, 2020

I’ve owned a few different cars and this BMW experience is about the best I’ve ever had, my car is always returned washed and I even received a video inspection of my car while it was being looked at. More

by Tonywynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
October 19, 2020

Always nice to enter BMW in Darien. All employees are so nice and one leaves with a good feeling. The day starts on a positive note when you bring your BMW to service. More

by Lisbetandbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

My car was ready when promised. All maintenance issues were addressed. Speedy checkin and checkout. Clean, professional looking service center. Would definitely recommend to others. More

by Camerony3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
October 16, 2020

Stellar. I’m so glad I gave Darien a try. Liz was incredible from start to finish. The work was great and the information in the report was so good! More

by Jemoore203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz, Frank Ciardullo
October 15, 2020

Great experience from beginning to end. Easy to schedule and even reschedule in my case, courteous staff, valet service, phone call to let me know they had the car and when they would be done, and delivery More

by FrenkieJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
...
115
...